Hello,
I’m contacting you about missing preorder cosmetics for Marathon on PlayStation.
I originally preordered the game before release, but today I accidentally requested a refund for Marathon instead of another game I purchased at the same time. The refund was processed, and I repurchased Marathon again the same day on my PlayStation account.
Since my account did have the preorder before launch, I wanted to ask if it’s possible to restore or re-sync the preorder cosmetics, as they are currently not appearing in my account after buying the game again.
I can send my transaction history as proof
My PlayStation ID: iV--xr
Thank you for your time and help.
English
#Offtopic
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1 ReplyEdited by jhermannITJ: 3/8/2026 4:53:05 AMAre you talking Deluxe? I think it's bugged for everyone, I heard it mentioned in a vid.