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11/3/2021 9:41:03 PM
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Banned from multiplayer why?

I was jus banned from gambit and crucible for no reason? It said I had a connection error? I’m a new light player and ever since I’ve been playing destiny it says “contacting destiny servers” even my boyfriend has the same problem, and we’ve even tested our wifi and it’s at 500 MB download speed with a 15 MB upload speed so what’s going on? We have multi gig wifi that’s 2 gigs per min so I don’t understand what’s going on?
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  • Stop playing D2 on Wifi.

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    • The reasons that can cause a restriction can be found here: [url=https://www.bungie.net/en/Help/Article/11929#suspended]Why was I Restricted?[/url] Restrictions for Connections: 1st 2 weeks Each additional 2 months If you believe the restriction was placed in error, feel free to submit an appeal on this [url=https://www.bungie.net/en/Support/Troubleshoot?oid=48629]Page[/url]. Please read all the info on the page before submitting the form at the bottom. [b]The form is for appeals only, they do not answer questions as to why or how long.[/b] [spoiler] Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded. Here are some suggestions that may help with connection issues: [spoiler] [quote]1. Use a wired connection rather than Wi-Fi 2. Quit any program or turn off other devices that are streaming 3. Clear your [url=https://www.bungie.net/en/Help/Article/12539]console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335] verify the integrity of your game files[/url]. 4. Power cycle your internet router 5. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] 6. Follow the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. 7. Enable IPV6 on your router to see if that helps[/quote] [/spoiler]

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    • The Bungie forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. Please review the ban or restriction appeal contact form https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. For more information on Bungie's policy regarding bans and restrictions, please review the policy https://help.bungie.net/hc/en-us/articles/360049517431

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