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Help - Destiny 2

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6/9/2020 9:19:18 PM
57

Cannot load into any activity blacked out stuck at 0 light in orbit (Xbox)

I have cross save this might be affecting it one account works but the other does not help
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#Help #gameplay

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  • It is a clan issue. Started clan on Xbox and picked up on ps4. Having the issue on the ps4. Left clam on PS4 and now able to play. Works!

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    • Hi there, Thanks for your report. We're currently investigating this issue.

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      • My cross save ps4 account and old Xbox account were apart of the same clan. I kicked my Xbox account and it worked. I can now play my cross save account on xbox.

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        • Edited by HellswaIker: 6/11/2020 6:56:53 AM
          Here is the workaround that works for me on PS4 (checked 4 times): 1. Launch Destiny 2 on PC and PS4 2. Select a character on the PC 3. Wait for loading into orbit 4. Select a character on the PS4 5. Enjoy Unfortunately, you have to do this every time after leaving the game

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          • I was finally able to fix it for me. Looks like it's a clan issue. For anyone else with this issue, check if you have an old inactive account from before cross save that's in the same clan. I dropped them from the clan and it loaded up working again. I tried just dropping my clan first on the main account and that works too but that makes you miss out on clan engrams.

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          • Same thin happening to me no ship light lvl is 0. So mad just wanting to play new season.

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          • I went on old console and used characters on that plus booted old console profile from clan and it worked

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          • Hi! Here is a reddit post about the issue- maybe if enough folks consolidate around a more visual platform it might get more traction than the two dozen posts squirreled away in the dark recesses of Bungie's ridiculous forum! https://www.reddit.com/r/DestinyTheGame/comments/h0sn1r/thanks_for_reporting_this_issue_we_are_currently/?utm_medium=android_app&utm_source=share

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            • Been stuck the same way since reset yesterday. Pissed. Called off just to play this shit and can’t. My son in other room can play but in can’t like wtf

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              • HAving the same problem. Works fine on PC (where I first played Season of Arrival) and when I play on PS4 it just shows me as light lvl 0 and black emblem. I also can't load into anything. It's been 24 hours now since the first try and nothing. I did do the intro quest on my Warlock first on PC. Afterwards I atempted it on my Titan on PS4, which is when the issues started. No idea if this information helps. Only thing I haven't tried is disabling and re-enabling cross save, but that would take a long time (plus I can't disable it because I purchased silver for the season pass on steam).

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                • I couldn’t either and had the same issue. I have cross saved enabled so I updated D2 on my PS and I could log in there. Went back to my Xbox and fired D2 up and the issue was fixed. I would say if you have cross save enabled make sure you update D2 on both systems then try. Who knows. Good luck!

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                  • Official statement had been made on twitter

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                    • Is there a phone number directly to Bungie ? This is crazy no mention of said problem .

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                      • Same here. Still no update from bungie?

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                        • I am also experiencing this issue. Make it work, so I can play game.

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                        • Hello!!!!! Some kind of answer or progress would be nice! Can’t currently play a game I paid for.

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                          • It’s still not fixed. Cross save from Xbox to ps4

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                            • Edited by soberwulf: 6/10/2020 7:24:33 PM
                              I have same issue, this is getting annoying as I have not been able to play for over 24 hours I have crossplay from PS4

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                            • I have the same problem. Lvl 0 and no ship on ps4. I can't do anything. I have cross play Ps4 - Stadia. Yesterday it was the same. If someone finds a solution, please reply.

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                            • Same issue. Cross save between PC and PS4. 0 light level, nothing loads. It’s just complete broken on PS4. Works on PC.

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                              • Just an update I have now restarted xbox and have loaded into the tower in d2 so maybe try it now see if it works

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                                • I think its possible to trick the system by deleting a character my light is visible als well as my emblem

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                                  • hey im the same man and no response yet but on pc just to let you know cause youre the only other person i found with the problem

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                                    • I'm in the same boat here, cross save account from PS4 on Xbox and can't do anything with zero light and ship. Anyone got ideas on how to fix this?

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                                      • Yea I really want them to fix this because my whole clan is on Xbox so I can’t really play with anyone and you can only play on the account the characters originated on only works on steam which is where they were started:(

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                                      • Got the same issue too on Xbox. Been like that since reset

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