I can’t use the ban appeal form because I’m locked out of my account. The form requires me to log in, so sending me the same appeal link over and over again does absolutely nothing to solve the problem.
I’ve already tried to explain this multiple times and the only response I get is the same copy-paste answer. That’s not support. That’s just ignoring the actual issue. If your system blocks me from accessing the form, how exactly am I supposed to appeal the ban?
Right now there is literally no way for me to submit an appeal, no one actually looking into the problem, and no real help being provided. That is extremely frustrating for a player who is just trying to get a fair chance to explain their situation.
There has to be another way to escalate this or contact someone who can actually review the case. Because sending the same link to a page I cannot access is not a solution.
English
#Help
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4 RisposteModificato da BNGHelp3: 3/11/2026 12:40:57 PMHello there[url=https://tuxydoh.com/images/hi.gif],[/url] As you have been advised on your other posts, the forums cannot assist wtih ban appeals beyond linking the appeal form. If you are experiencing issues with logging into the help center, you can try the following steps. • Try Clearing Browser Cookies and Cache • Try a different web browswer • Try incognito mode • Try using the companion app Unfortunately, if these steps do not help then there is nothing further we can assist with. It is also worth mentioning, creating duplicate posts regarding the same issue can result in moderation actions being taken.
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4 RisposteModificato da Shark_Shank: 3/11/2026 12:33:45 PM[quote]There has to be another way to escalate this or contact someone who can actually review the case. Because sending the same link to a page I cannot access is not a solution.[/quote]Nope [quote]. If your system blocks me from accessing the form, how exactly am I supposed to appeal the ban?[/quote]you stated on other posts that you did appeal, [quote]Because of this, the contact form you mentioned seems to be the only option available to me. I’ve already submitted a request there,[/quote] but even if you were not being truthful then, if you have done all the troubleshooting steps and still cannot login to the help site your ban may have carried over to the help site, typically happens if you were spamming help tickets or your ban was egregious in nature. Bottom line is however, if you cannot login you cannot appeal and your ban is permanent. Time to find another game.