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Modificato da TuxyDoh: 9/6/2024 9:51:29 PM
3

Cant submit a support ticket for missing item

So I remember having the murder of crows transmat and after logging in after 2 years, its disappeared. I've tried to make a support ticket but every time I log in, it send me to a different page and logs me out and I'm in that loop :/ [spoiler]Moderator edit: This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game/bungie.net/companion app issues, courtesy of other helpful players and Mentors. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]
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Fate i bravi. Prima di postare date un'occhiata al nostro codice di condotta. Annulla Modifica Crea squadra Invia

  • Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/989591085506515074/Hellothere.gif],[/url] Do you have a video showing your having the item? It is not showing as discovered in your collections at this point. If you have video showing having the item I can forward to player support for investigation

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    Fate i bravi. Prima di postare date un'occhiata al nostro codice di condotta. Annulla Modifica Crea squadra Invia

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    • If it's still missing next time you try then I'm sorry to say you're never going to get it back. Bungie has stated numerous times that they do not give players things back that either disappeared or were accidentally deleted Etc. Pretty sad behavior from a company to be honest

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      Fate i bravi. Prima di postare date un'occhiata al nostro codice di condotta. Annulla Modifica Crea squadra Invia

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      • Modificato da viiTactiiCZz: 9/6/2024 9:02:24 PM
        Try a different browser and signing in from the help center homepage first. Some things like Privacy Badger, JS blockers, Cookie blockers, Adblockers etc will cause it to not work. Note, unless it was a silver purchase - they aren't likely to go through the logs to check if the purchase happened and will just close the ticket/say you can repurchase if its available in the future.

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        Fate i bravi. Prima di postare date un'occhiata al nostro codice di condotta. Annulla Modifica Crea squadra Invia

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