{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
3/5/2026 5:53:04 PM
2
Error message
When I try to verify my phone number I get a error message as the following:
“An unexpected error has occurred on Bungie's servers while trying to grab Destiny information.
(1618)”
Is there a way to fix this? I tried to launch Destiny 2 but that didn’t help.
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Hello there, Thank you for reaching out, We have seen multiple reports of this issue and are currently investigating. A few things you can try: Use the main SMS page (not the platform‑tagged one) Go to: https://www.bungie.net/7/en/sms Make sure you’re logged into the same Bungie account you use in game. Follow the official steps and retry if no code arrives Enter your mobile number (no VOIP/Google numbers or landlines). If you don’t get a code within 5 minutes, re‑enter the number and request a new code. If you get a code but see an error, wait ~10–30 seconds after receiving it before hitting Submit, or use the “I already have a code” option and enter the same code there.
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No one has been able to verify for over a month now. Everyone is locked out of online if they hadn't already verified
