I cannot play beyond light at all. It says I own it. I paid for it when it first came out. I did several troubleshooting methods with Microsoft. Still nothing. How can I get the content back that I paid for?

They said the same thing about Bungie. I don’t want to go back and forth between the companies. I purchased the dlc. The store shows i purchased it. The game itself is saying I don’t own the dlc anymore. I was on the phone for over an hr messing with my Xbox account and storage. If Bungie can’t help me with this issue then I will just cut my losses and not play the game anymore. No offense.

[quote][b]HOW TO REPORT GAME ISSUES[/b] Players who encounter issues in game are encouraged to report them to our [url=https://www.bungie.net/en/Forums/Topics/?tg=Help&tSort=1&tType=0&d=0&lang=en]Help Forums[/url] where other players, volunteer Community Moderators, and Destiny Player Support can help answer questions and escalate issues. When reporting an issue, please make sure to include the following information to help us with our investigations: - A detailed description of the issue. - What you were doing when it occurred. - Where in the game it occurred. - [b]An image or video of the issue if applicable. [/b] - If an error code was received, specify the exact code. - The platform and character you were playing on. Players are also encouraged to view our [url=https://help.bungie.net/hc/en-us/articles/360054863011-Destiny-2-Year-4-Known-Issues-and-Vital-Information]Known Issues[/url] article for the current Season prior to reporting issues to ensure that they are not already under investigation. [/quote]Per [url=https://www.bungie.net/en/News/Article/50529]This Week At Bungie – 8/12/2021[/url]

https://i.imgur.com/I6WbCuA.jpg

In-game, and use the console's builtin screensot function for readability.

Ok, let me load into the game and all that. I still would like to know what will be done. Like I said before, if I did all this just for y’all to send me back to Microsoft I would rather uninstall the game than both companies doing this to me.

https://imgur.com/a/DhbxTHt

One is the quest proving I’ve pretty much completed beyond light. One picture is what it says when I try to choose the stasis class (top left corner). The other is what comes up when I press the A button to actually select the class. The giant ad pops up telling me to “get it now”.

[url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]Accessing and Restoring Licenses to Destiny Content[/url] [url=https://help.bungie.net/hc/en-us/articles/360048719412-Playing-Destiny-Content-on-Multiple-Consoles-or-with-Multiple-Accounts]Playing Destiny Content on Multiple Consoles or with Multiple Accounts[/url]

Is this just a guide telling me how to install the dlc again or are you guys telling to you’re sending me the content again so I can try to reinstall it?

What it sounds like is when Microsoft removed Beyond light off game pass some individuals that purchased it also had their license removed by Microsoft. License handling is controlled by the systems so: Sony: psn Steam: pc Google: stadia Microsoft: xbox Sadly I know you don't wanna hear but only Microsoft can fix the license issues.

They’re gonna refer me back to you guys. I’m not personally upset with any of you btw. Thank you all for speaking to me. I’ve literally been trying to get this fixed for hours today. Y’all know how it is to put a lot of time into this game. Then just for both companies to point the finger at each other is crazy. They said the licensing shows I purchased so it had to be a in game glitch. I just want my content back. Lol