Hi there. It appears that your purchase was refunded or canceled by your financial institution company or by your platform. We recommend reaching out to the platform store support that the purchase was made through: [quote][b]PlayStation[/b]: https://www.playstation.com/support [b]Xbox[/b]: https://support.xbox.com [b]Steam[/b]: https://help.steampowered.com/ [b]Epic[/b]: https://www.epicgames.com/help/en-US/ [b]Microsoft Store on PC[/b]: https://support.microsoft.com/en-us/[/quote] In addition, players should verify in their platform game libraries that they have the DLC successfully installed, and double-check the contents included in their specific owned edition of the DLC. If issues in accessing your owned DLC content persist we recommend following [url=https://www.bungie.net/en/Help/Article/12181]this link[/url] for instructions on how to restore your licenses to Destiny content. Please note that the Xbox store is unique in that every year they only fully process the charge for any preorders once it goes live. A manual refund initiated by you is not necessarily required, as this issue can occur to anybody whose original payment method (bank or credit card) is no longer valid, expired, or if any of those institutions denied the payment on their end now that the game has launched.