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3/19/2019 1:06:08 AM
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account restriction

My account has been restricted for all matchmaking activities, which is garbage because my internet has net even been bad. I am on spring break, just to find out I won't be able to play the only game I am into. Is there anyone I can reach out to to get this fixed?
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  • Short answer no. You have to wait out the 2 week restriction, during which time I would strongly recommend shoring up your connection from your end to make sure it is as stable as possible as if it is not improved the next tier restriction is 2 months. Here is Bungie's post on the matter: [quote]Beginning soon, players with the most unreliable connections will receive an in-game warning. We know that connection quality is fluid, so don’t worry if you have occasional, temporary issues. If you receive one of these warnings, please visit the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url]. If your connection does not improve, there are additional guides available that can help you in [url=https://us.battle.net/support/en/article/7871]diagnosing advanced network issues[/url]. If all else fails, contact your ISP for assistance. If your connection does not improve after an in-game warning, and we continue detecting a negative impact on other Guardians, restrictions from PvP activities may be applied to your account. If a restriction is applied to your account, you will be unable to participate in PvP for two weeks. If you continue to play on an unreliable connection that harms the experience of other players, that restriction may be extended.[/quote] ([url=https://www.bungie.net/en/Explore/Detail/News/47555]source[/url]) If for some reason you are not able to improve the stability of your connection, it is recommended to refrain from playing pvp activities as the negative side effects of your connection will lead to longer restrictions. [b]Bungie does not discuss restrictions or bans.[/b]

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