{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
11/15/2018 10:22:43 PM
6
Thunderlord Ornament Disappeared
I purchased the ornament bundle on Tuesday (11/15/19) after getting the Thunderlord throught the quest. I did this by going to the Xbox Store and purchasing 1000 Silver. Then I bought the bundle as well as 2 Bright Engrams with the leftover Silver I had. I logged off of Destiny 2 until later that night. When I returned, the ornament was not available to me and my SIlver is gone still. What should I do?
-
3 RepliesHappen to me yesterday I am lost as -blam!-
-
Edited by DeadKittyGlitter: 11/16/2018 5:53:07 AMI just bought the Hypervelocity bundle, opened the bundle from my consumables inventory, no ornament to unlock. :( Edit: Disregard this post, I may or may not have held the wrong button and refunded the box by mistake. 🙄 I repurchased the bundle and all is well.
-
1 ReplyHey there, Appreciate you reaching out to us with this issue. I would start by clearing out your [url=https://www.bungie.net/en/Help/Article/12539]cache[/url] and see if that fixes things. If you still don't see this in your inventory let me know and I'll do a little digging into what could be causing this issue.
-
The ornament doesn't instantly get added to your collection like it did in the past. They've enabled a sort of refund system with bundles that leave the bundle in your consumables tab that has an option to refund the bundle within 7 days of purchase. Once you open the bundle, you'll be able to apply the ornament.
-
Is the bundle still in your inventory?
-
Did you open the box that is in your consumables?
