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7/14/2020 5:48:51 PM
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I cant redeem my Septenary Encryption on Steam profile

I'm trying to redeem the Septenary Encryption that's out today and when i go to redeem it, it only says xbox. like i dont want to redeem it there cause they are 2 different accounts of mine. More people that got this?
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  • Hi there. Thanks for reporting this to us. Have you tried using another browser to redeem this emblem? For those who did redeem and can't find it, did you restart Destiny 2 then look in your Collctions>Flair>General section?

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    • I have the same issue, I play on steam but only has playstation available as an option

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    • Same issue, it only gives the option to redeem on PSN, but I play on Steam. Browser refresh did nothing.

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      • Same here, says it's redeemed but nothing in collections

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      • Same here. I played on Xbox a long time ago but play solely on PC now. And it's only giving me the option to redeem it on Xbox.

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      • I'm having the exact same issue and was just about to create a post when I saw yours. Only platform I can select is xbox. Trying to redeem on playstation. What's the deal Bungie?

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      • i only can choose psn to earn that code and i am a steam player,so how to deal with it

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      • Edited by Coffee: 7/15/2020 6:23:58 PM
        i tried unlinking my psn account so i can redeem on steam but it just keeps saying connection to the server has timed out

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      • Same here. Havent played xbox in years but its the only option, steam isnt listed.

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      • Edited by Pav: 7/14/2020 8:38:47 PM
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        I figured out how to fix this problem. I was only getting Xbox Live as an option in the drop-down menu despite never playing Destiny 2 on Xbox until I unlinked my Xbox Live account from my Bungie account. I'm now able to select Steam as an option to redeem the emblem on.

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        • same issue as well , bungie.net shows redeemed, but nothing in collection

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        • Yup. I play on PSN, but my only option is Xbox Live. I think there's a fair few people with this issue right now, I hope it gets sorted soon. That emblem is cool as hell.

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        • Edited by Grammsay: 7/14/2020 7:15:53 PM
          Howdy! Have you tried restarting your browser; and what browser are you using? Default I would suggest using the Google Chrome browser. Additionally, if redeemed while you're in-game, you have to sign out and back in for it to appear in your Collections under "Flair" then "General".

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          • having the same issue where it won't let me redeem

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          • I had an odd issue where I was able to redeem it a few days ago, but now its not in my collections and I cant redeem the code again

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