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#feedback

7/12/2016 1:12:15 AM
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Cozmo

The Value of Feedback

If you’re reading this, you’re a part of our creative process at Bungie. The players have always been our partners at Bungie. It’s my job to make sure that continues to be true – more than ever before. I see a lot of questions about what happens behind closed doors in our studio. I want to share some information with you about how Feedback is gathered here. Some of you have wondered what happens when great ideas or important issues are posted here on the Feedback forum. When I first started as your Community Manager, I would send targeted feedback to specific developers. For example: When the community was reporting problems with Ogres teleporting, I sent your reports directly to the Raid team. That issue was later fixed in a patch. I'm not taking any credit for that. The community identified the problem, and the Raid team made the fix. I still do this direct messaging whenever it makes sense, but my reports have evolved overtime. I was asked to create a general report about the Destiny community, including the overall sentiment, hot topics of discussion, and requests for changes/additions to the game. The bulk of those insights are sourced right here on this forum. I initially sent these reports to the creative leadership. A few months ago, I was asked by Pete (CEO) to expand the audience to include everyone at Bungie. Now, you may be asking "Why don't you give us regular reports of the status of our requests?" It can be complicated to comment on development work until an update or a hot fix is certified and ready to go. Game design is too turbulent to support public promises. Early ideas and plans are like sea turtles hatching on the beach. Many of them will never find their way to the sea. If there is a good idea on the forum, odds are it may have lived and died on one of our whiteboards. Or, it could even be in some stage of development. The best promises we can make about these things come in the form of patch notes – once they’ve made it into the water. There are millions of players that all have various opinions on what Destiny should be. There are also hundreds of developers who have various opinions on what Destiny should be. It's not easy sorting through both sets to come up with final decisions, but we like including your feedback in the process, and appreciate you taking the time to share it with us. If you keep sharing your ideas and opinions with us, I’ll keep working to build that bridge between you and the people who make the things you love. You’re the most important part of what we do, and there are more people listening to what you say now more than ever. Keep it up!
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#feedback

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  • Great of you to reach out here, on the official forums. My only feedback as a ex-beta-guardian is that the community wish list is the best place so far for what would make Destiny cohesive. Using other games as a template, DCUO did transmog right. These are fairly simple ideas and have shown great success. The shaders in Destiny are not because of their restrictive nature. But game designers know this and have made decisions against it for "spreadsheet" reasons, namely to make perceived value on items to increase playtime to get them. Although at this point I feel that it's wasted feedback as I'm sure all resources are on D2. This game lacks freedom and customization on levels that were established years ago. How did we not have master, fx and music sliders from launch? My NES games have it.

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  • Ok, here I go. First, I want to say I love destiny. Now, here comes the hard part. I have not played destiny for two or three weeks now. The reason you may ask, well, I'm not having any fun, and I'm tired of doing the same thing over and over. As well as not feeling powerful or guardian like. Y1 was so much better and so much fun. I'm just wondering if you guys will really listen to the community, some of these people have great ideas and are so passionate about this game. The last thing I want to say is, I hope Rise of Iron will have plenty of things to do and have alot of these ideas implemented in the game. There's a lot riding on this update. I'm still wondering if Destiny will make it to their projected 10 years.

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  • #WhathappenedtoDamageRef? No but seriously, the crucible is a shit show. It's laggy, the people who lag enjoy advantages those of us who have decent connections don't enjoy. You as a representative of the company, or those who you work for owe us an explanation as to why the measure you took, advertised and plastered all over your press releases didn't work...ever. What happened to damage ref?

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  • I have one recommendation: When a patch messing something up, how about Bungie makes is a priority to correct the new errors? I'm specifically talking about the Incendiary and Firebolt grenade burn damage now ticking for 4 instead of 7. You guys have always acknowledged that it was a mistake that came from reducing the Throwing Knife burn damage...so why not make it a priority to correct our grenade burn damage?? Thanks.

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  • Cosmo, may I ask when we will have another bungie open house where we get questions answered? It has been almost a year since the last one.

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  • It was a warm July day at the Bungie headquarters. Someone suggested to have a good laugh. "No probs", said Cozmo. "I'll post WE VALUE YOUR FEEDBACK topic into the Forums".

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  • It might be a fun idea to give everyone a behind the scenes look at the day to day running of the studio. Kind of a "day in the life" of each section or branch. Grab a video camera and spend some time with the folks in the studio in their natural habitat. It would give people an inside look at day to day activities. Humanize the studio to the player base. The sit downs at the twitch studio are nice for reveals and formal announcements but behind the scenes at the ground floor would be nice too. I know there's ViDocs and things like that but maybe something like a community show every other week to stay current. Not sure if this has already been mentioned, I did a search for "day in the life" but came up empty. Thx

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  • Edited by WidowMakerUk73: 7/12/2016 8:44:02 PM
    Ok to pacify the people who think recent nerfs were OP, please show a different graph or same one done post patch. Is Sunsinger bugged or not? Bungie please confirm if yes or no. There should be a list of known bugs and a small extract or Issue log should be kept on forum. Give us back our elemental primaries, everyone uses Zhalo, let's change it up. It doesn't need to be a quick win option, advantage yes but not auto win. Destiny is a very good game, but I'm taking a break currently for a few days, looking forwards to next update / news

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  • A vague and ambiguous post. Thanks Cozmo for keeping up the Bungie tradition!

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    • Here's my feedback, find a new engine for your game (frostbite maybe) so that the fixes you implement don't take forever and fcuk up 6 other things

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    • Somebody deleted my Hunter and Titan and I don't know who, but I know for certain that I didn't give anyone my password. Could you either restore my characters or send me a cashier number of the console so I can find out who did it? I would really like to find out who ruined my Destiny experience.

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    • Yo, Coz, What is the delay on xbox one pre-order for ROI? Is this another exclusivity deal with Playstation and leave us loyal xbox players out again?

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      • Here's some feedback: https://www.bungie.net/en/Forums/Post/208792978?sort=0&page=0

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      • YOU ARE ALL NOOBS HERE CEPT FOR ME!

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      • Edited by pacificdune: 7/12/2016 7:14:09 PM
        Thank you for taking the time to post this. It does help to know that the feedback is heard... Another thing I would like to see is some more difinitive answers or even discussion on some of the hot topics in the forum... Examples of this would be elemental primaries, y1 strikes and raids, and private lobbies for crucible. Thanks again! Cheers, Dune

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      • Cozmo's outreach to the community too OP. Please nerf Fusion Rifles.

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      • Edited by PandaPapa146: 7/12/2016 2:16:25 AM
        More 'Cosmo babble' 😩 Given all the things ye 'fixed' - which WEREN'T BROKE, and, the long established 'silence' on issues that WERE IMPORTANT TO THE COMMUNITY, we need to see more than just empty words... That said, we Gs are a very forgiving community: *but, take us not for granted as* we never forget the trail of broken promises and pithy taunts hurled at us; so, let's see what develops?! 🤔 Edited to add*

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      • COZMO It's simple what you need to do. Dedicated server. As from rise of iron no more Nerfs or buffs. If people think something is OP then they just have to deal with it.

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      • At this point PVP is a hopeless steaming dung heap thanks to building it on mid 90's P2P tech just make sure you have dedicated servers for destiny 2 other than needlessly dropping y1 PVE content, PVE is coming along some "nice-to-have" things for PVE : -make etheric light an incremental upgrade that can be used to top off weapons/gear - 334 item, add etheric light for a +1 bump -allow elements to be added to weapons (including primaries) similar to chroma -add at least one patrol type vehicle that can hold a fire team - warthog-ish -bigger fireteams for patrol, maybe even 6 player POE/COE

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        • although I respect the time it takes to post this and the thought process, not many of the community truly feels feedback is listened to. Instead, we feel the PVP babies are listened to. In the end, some of the moves being made just do not make sense for the future of the game. The constant changes almost feel like a beta of a beta to see what fits for the next round of games. The fact that no one can still get trails/pvp corrected is just bad. There will always be lag I get that, but there has to be a system in place that is someone starts red baring or their ping level is too high they are removed from the game for just that. people wont like it when it happens to them but will appreciate it over all.

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          • stealth deleting my post, i see, did you get your feelings hurt?

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              Bump, thanks for the info. You really have an incredible job. I hope you're still able to enjoy it!

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            • Cozmo is right. Keep your voices heard, Guardians.

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            • Edited by antiviper80: 7/12/2016 6:42:16 PM
              Cozmo, right now destiny pvp is going through bad times because of people wanting nerfs to many various things and buffs to various. How are you thinking of handling this situation, because this is a big problem to see as word giver to the developer team. Are you going to make sure that the community is okay with the buffs and nerfs before you officially implement it to the game or you do things regardless of what the community thinks?

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            • No thanks. I'd rather not play at this point. You guys at Bungie almost had me forever. Here's to hoping that you get out soon, Cozmo. You seem like a nice guy who can do better than being stuck on Bungie's merry-go-round. Good luck, duder. I'm done with feedback.

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            • I Upgraded to a current gen console last month but there is no incentive to purchase the game again or pre order Rise of Iron. Why would we do so if everything we grind so many hours for is just thrown in the trash, left behind and made obsolete? If you wanna get those pre order sales back up? Bring back ALL year 1 loot/raids and KEEP them current. Give us your word they will never be obsolete again and see how fast me and plenty others run to the nearest store to be customers again. Otherwise, no thanks. I lost count LONG ago of how many posts and likes were received by topics about bringing year 1 forward. But the community outcry falls on deaf ears, so we WILL see if you actually "Value Feedback" because i like many others are in doubt.

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