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Companion App

What needs work in the Companion App?
Edited by IMMORTAL-GRIFF94: 12/5/2023 12:56:28 PM
3

You lack the privileges to read or write this data (12)

I have a friend who plays destiny 2 and he is getting this bug every time he trys to sign into the app. He has followed all bungie help guidelines and has extensively googled the problems he is getting. He has tried logging in everyway with his playstation steam and Xbox accounts. The app and the website both say the same thing."You lack the privileges to read or write this data (12)". It won't even let him post on these forums for help which is why I'm posting in his behalf his bungie ID is Harvey#9412 if someone from bungie can reach out to me that would be helpful . We have photos for evidence and he tried tickets as well. The app reviews are suffering from this issue as well if you filter for 1 star reviews on android. We have even tried logging in on different devices. Still the same issue.

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  • This happened to me because I accidentally skip the age verification a few months back..I made a post and finally Bungie help after while I had to upload my I d. To prove who I am .so stupid .there is or was no way to correct it .

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  • It did this exact thing to me a year ago. For me it was just a matter of uninstall and reinstall. Happened again but it took about a week before I could actually do anything. There’s my take. :D

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  • 1
    Swat
    Swat

    Thank you, Bungie! :) - old

    Did he enter a DoB of under 13 years old when he joined Bungie.net? If yes, that is why. You must be 13 years or older to use Bungie services.

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