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6/11/2020 9:19:00 PM
3
I want to purchase Silver.
Bungie, I am utterly offended by your silver process. For some reason, my silver purchases are not being applied to my account. Your customer service team has told me to seek a refund. I have been ignored when asking how I can more securely purchase silver. I have shown my digital receipts and cc charges showing the purchase and yet I still have no silver. This is truly ridiculous. I would love to speak to a manager about this. It has been beyond frustrating. Here is my feedback: improve the process by which I can buy silver. Improve your customer service.
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3 RepliesAs zelrons said, this is Xbox’s issue.
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2 RepliesThat's what you get for trying to buy Silver. It's the universe punishing you for making a poor decision.
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2 RepliesEdited by Zelrons: 6/11/2020 9:42:40 PM[quote] I would love to speak to a manager about this.[/quote] Ok Karen. This is an issue you need to talk to your platform holder about, not Bungie. Bungie doesn't actually sell you Silver. The licenses are purchased and distributed from the platform store (PSN, Xbox Live, Steam, etc.).
