Hi there,
Thanks for your report. Please read over and follow the troubleshooting steps located in our help article for this error message [url=https://www.bungie.net/en/Help/Article/12271]here[/url]. Additionally, please read over our [url=https://www.bungie.net/en/Help/Article/12718]Account Security Guide[/url] for tips on protecting your account.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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