[b]UPDATE: Due to an unforeseen issue, PS4 Required Content is not yet available for download. Players using the PS4 version of Destiny 2 can download these files at 9 AM PST tomorrow when Update 4.0.0.1 becomes available. All Required Content is ~72 GB total.[/b] On February 21 at 7 PM PST (0300 UTC Feb 22), pre-load for Update 4.0.0.1 will be available on all platforms. Players who have questions or run into issues pre-loading should visit our [url=https://help.bungie.net/hc/articles/360049497731]Installing, Reinstalling, and Updating Destiny Guide[/url] and our [url=https://help.bungie.net/hc/articles/360049196071]Accessing and Restoring Licenses to Destiny Content[/url] help articles. For installation sizes, players should visit our [url=https://help.bungie.net/hc/articles/360048717052]Destiny Platform Storage Requirement[/url] help article. As pre-loads begin, players may wish to verify ownership of The Witch Queen on their platform. If you previously pre-ordered the expansion, but no longer see it present in your purchased content, please reach out to your platform's support for assistance with your transaction. For further information regarding specific platforms, players should refer to the following platform-specific information: [u]PlayStation 4[/u] [quote] Players using the PS4 version of Destiny 2 will be required to download all associated Destiny 2 Required Content before playing The Witch Queen. This includes PS4 installations of Destiny 2 on PS5 consoles. [b]Due to an unforeseen issue, PS4 Required Content is not yet available for download. Players using the PS4 version of Destiny 2 can download these files at 9 AM PST tomorrow when Update 4.0.0.1 becomes available. All Required Content is ~72 GB total.[/b] PlayStation players having issues getting the update to appear can go to Library and select Destiny 2, press the Options button and select “Check for Update.” For further support, players can visit the [url=https://www.playstation.com/en-us/support/games/pre-order-games-automatic-download-ps-store/]Pre-order and Auto-download PlayStation help article[/url]. Players may also need to [url=https://help.bungie.net/hc/articles/360049199051]clear their console cache[/url] for the update to appear. [/quote] [u]PlayStation 5[/u] [quote] Pre-loads for the PS5 version of Destiny 2 Update 4.0.0.1 will begin at 7:00 PM Pacific. Players using the PS5 version of Destiny 2 will not have any additional Required Downloads with the launch of The Witch Queen. PlayStation players having issues getting the update to appear can go to Library and select Destiny 2, press the Options button and select “Check for Update.” For further support, players can visit the [url=https://www.playstation.com/en-us/support/games/pre-order-games-automatic-download-ps-store/]Pre-order and Auto-download PlayStation help article[/url]. Players may also need to [url=https://help.bungie.net/hc/articles/360049199051]clear their console cache[/url] for the update to appear. [/quote] [u]Xbox One, Xbox Series S|X[/u] [quote] Players having trouble starting the pre-load for Update 4.0.0.1 can highlight D2 on their home screen, press the Options button on their controller, go down to “Manage game content and add-ons,” and then check for Updates. If the update doesn’t appear, try [url=https://help.bungie.net/hc/articles/360049199051]power-cycling the console[/url], closing and reopening the application, and checking the available space on the hard drive. For further support, players can visit the [url=https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/pre-order-faq]Pre-order Xbox help article[/url] or the [url=https://support.xbox.com/en-US/help/games-apps/troubleshooting/troubleshoot-game-or-app-installation-problems-on-xbox-one]Game installation Xbox help article[/url]. [/quote] [u]Steam[/u] [quote] Players having trouble starting the pre-load for Update 4.0.0.1 can try restarting the Steam client, clearing their download cache, or managing their download through the Steam Download Manager. For further support, players can visit the [url=https://help.steampowered.com/en/faqs/view/71AB-698D-57EB-178C]Managing Steam downloads and updates Steam help article[/url]. [/quote] [u]Microsoft Store for PC[/u] [quote] Players having trouble starting the pre-load for Update 4.0.0.1 can go into the Microsoft Store app, press the ". . ." button next to your profile icon, press "Downloads and updates," and then press the "Get updates" button. For further support, players can visit the [url=https://support.microsoft.com/en-us/account-billing/get-updates-for-apps-and-games-in-microsoft-store-a1fe19c0-532d-ec47-7035-d1c5a1dd464f]Get updates for apps and games in Microsoft Store article[/url]. [/quote]