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Modifié par BNGSecurity : 12/5/2019 6:13:55 AM
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Banned my account for playing legitimately

#Help Hello bungie my gamertag is Alphawolf Don27 I was playing momentum control in crucible yesterday. Using the Polaris in that game type those two scout rifles are instant kills to the head. I had gotten on today to find out I have been restriced to play crucible for two weeks this is unfair I am in the process of unlocking randys throwing knife and this is preventing that. I do not cheat nor do I mod I have a plane Jane white xbox controller on a 43 inch tv. Please fix this issue. I suck with scout rifles in the normal crucible matches.
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  • On Dec 4th, your account was issued a 2-week restriction from matchmaking against other players based on data gathered during your PvP activities, in which we detected extremely abnormal signs of network activity related specifically to the activities you participated in (e.g. opponents disappearing from the internet without warning). The pattern was so abnormal when compared to other players' activities that it strongly indicates that you, or someone in your fireteam, were acting maliciously. Your account consistently and repeatedly benefited from this behavior. The data leading to your restriction has been reviewed and your punishment will not be overturned. For more information visit https://bungie.net/restrictions

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  • Modifié par RedPhoenix HD : 12/5/2019 6:00:24 PM
    As has already been requested, you should provide some testing results in order to get some insight. Restrictions (not a ban) on a console are usually for network issues. On Xbox it's easy - go to Settings / Network Run the Detailed Network Report (think name was changed recently) Report back your : NAT level : UL Bandwidth: DL Bandwidth: Latency: Packet Loss: As also noted by others, if you do not take this time to address the issue, you will continue to receive restrictions, until it does become an all-out ban. This has nothing to do with cheating ([i]so quick arguing that point[/i]), but in a P2P game your connection affects everyone in the game, so you need to get it sorted out or stay out of PvP modes. [i]We will try to give you some advice if we can, but we have no idea what we are working with at the moment.[/i]

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    • Polaris and 42 inch tv. Yeah, those are new excuses for negatively affecting the experience of other players.

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      • You got warnings about your connection. You didn't fix anything. Use these two weeks to fix it or your next restriction will be 2 months

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      • Modifié par Ingwe-Queen : 12/5/2019 4:03:27 PM
        2 weeks is a restriction. Bans are permanent. It sounds like you have a connection issue I am no expert on these matters but we do have some very tech-savvy people who are. To enable those people to help you troubleshoot could you provide information to the questions below and do a test at the link provided and type your results in with your reply. [url=https://www.speedtest.net/]Test Here[/url] Are you getting errors? How many gaming platforms use your router/modem? How many people and devices are using your connection? Are you using a wired or wireless connection? Do you use other things like chat, Spotify, while playing games, etc?

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      • there are only 2 reasons one can be restricted from pvp activities, one is connection issues and the second is cheating/playing with a cheater. I am going to assume it is the former and post bungie's statement on connection restrictions along with their tips for improving the connection. [quote]Beginning soon, players with the most unreliable connections will receive an in-game warning. We know that connection quality is fluid, so don’t worry if you have occasional, temporary issues. If you receive one of these warnings, please visit the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url]. If your connection does not improve, there are additional guides available that can help you in [url=https://us.battle.net/support/en/article/7871]diagnosing advanced network issues[/url]. If all else fails, contact your ISP for assistance. If your connection does not improve after an in-game warning, and we continue detecting a negative impact on other Guardians, restrictions from PvP activities may be applied to your account. If a restriction is applied to your account, you will be unable to participate in PvP for two weeks. If you continue to play on an unreliable connection that harms the experience of other players, that restriction may be extended.[/quote] ([url=https://www.bungie.net/en/Explore/Detail/News/47555]source[/url]) If for some reason you are not able to improve the stability of your connection, it is recommended to refrain from playing pvp activities as the negative side effects of your connection will lead to longer restrictions. Connection based restrictions: 1st is 2 weeks 2nd is 2 months 3rd is permanent [b]If you would like assistance in troubleshooting, please list: Tested up and download speeds Latency Jitter Packet Loss How are you connected to the router[/b] [i]*I am not a Bungie representative, just a player trying to give the answers that are available.[/i]

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        8 commentaires
        • Most likely connection issues for a restriction What is your: Upload speed Download speed Ping WiFi or Wired

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        • Wired or wireless Download and upload speed List at least those things so we can try to help. Your connection may seem fine on your end but is likely unstable to others

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