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10/16/2019 4:51:50 AM
1
HELP CROSS SAVE GOT MIXED UP
gf and i were setting up crossplay but we mixed up now my psn is synced with her xbox even tho i didint authenticate now i find no way to unsync them please anyone give me a hand
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You’ll need to deactivate cross-save, unlink the erroneous account from the Bungie profile, and then correctly link the accounts to their respective profiles. Deactivating cross-save will incur a 90 day cooldown period before the affected accounts/profiles can reactivate the feature. To avoid auto-fill populating any login information, it’s best to use a private or incognito browser session. If you want more info on cross-save, here is a Help article on the feature, which also includes a link to the FAQ. https://www.bungie.net/en/Help/Troubleshoot?oid=48099
