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1/24/2019 7:14:17 AM
1
Destiny 2 goes black after choosing any character - then exits w/ Full Game shut down - HELP, BUNGIE!
HELP!
Hi - very concerned about regaining my characters.
Destiny 2 goes black after choosing any character, after signin in. It then exits the Game after about a minute - back to Xbox home screen. Destiny is not in memory; cannot choose Quit.
The game is not usable to me & my account !
Others in the house can use their destiny2 on this Xbox. The error also happens on the other Xbox One S for my account & characters.
It occurred early Monday 1/21/2019 - which was the last game software update day.
I also have cleared cache / hard restart on Xbox.
-
First, are you part of the XBOX Insiders Preview program? There are problems with networking in several games right now with some of the test builds which is why I ask Second, when was the last time you cleared the cache on your console / router and modem? * Power down your console, router and modem * Unplug all three of them COMPLETELY from the wall outlet (console, router, modem) * Leave all of them unplugged for >3 minutes * Plug in your modem, allow to sync for >2 minutes * Plug in your router, allow to sync for >2 minutes * Plug in your console, boot up, go to settings, go to network, run full network diagnostics * Write down your results for later use * Get out of settings and attempt to run Destiny 1/2 If the above steps do not work, please post your results from your network test here.
