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2/20/2018 7:40:32 PM
2
Hi,
Thank you for your report. If you are currently having issues accessing previously purchased content, you may need to restore your licenses. To do so on Playstation, please follow these steps:
[quote]
Starting from the dashboard:
1. Select Settings
2. Select PSN
3. Select Restore Licenses
4. Navigate to the content in question on the PS Store and select Download
[/quote]
Please see our [url=https://www.bungie.net/en/Help/Article/12181]Accessing and Restoring Licenses to Destiny Content[/url] guide for more information and troubleshooting steps if issues persist.
English
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Thanks for the response. I am on Xbox. I reloaded the game a few times and the content came back. It seems to be working ok now. If it happens again, have you got any advice on what to do on the Xbox platform? Again, thanks for the reply 🙂
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Apologies. Glad it appears to be working now. If the issue ever reappears, you can restore your license to Destiny Content on Xbox One via the following steps: Xbox One Starting from the dashboard: [quote] 1. Turn on the Xbox One system 2. Sign into the Xbox One profile that has purchased Destiny content 3. Select My Games and Apps 4. Select the Ready to Install section of the menu 5. Select Destiny and then select Install 6. Download and install progress can be viewed in the Queue section of the menu 7. A progress bar will appear while the game is being installed on the console hard drive [/quote]
