I tried to contact the Bungie Support serval times via Forum and eververse ticket, absolute nothing happened. I Lost 12 of my 22 Promo Codes from the RockStar energy promotion, which cost REAL MONEY. 12 of 22 engrams disappeared completely. Bungie doesnt give a -blam!- about it. So i decided to refund my 240€ Collectors Edition that was still untouched (i bought the main game via battle.net). If Bungie continue treating their Custormers like shit, the will be some wort developer in the near Future like EA actually is...