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Help - Destiny 2

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7/19/2025 6:45:21 PM
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Parental Controls Error

On Xbox S. Played last night, no problems. Attempting to log on now and I get a note that says Parental controls: you must have access to online multiplayer gameplay in order to play Destiny 2. I have opened a bunch of other apps and tested my connection. I confirm I am online. I did not change any settings under parental controls. Why is Destiny 2 broken?

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  • If this is the parental controls message that appears at the title screen, it means Destiny 2 was either told you have parental controls enabled by your platform or wasn't able to check them and defaulted to them being enabled. First try restarting Destiny 2 as that usually fixes it, if it persistently throws the errors check your platforms server status.

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