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Help - Destiny 2

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Edited by BNGHelp5: 7/20/2017 9:43:28 PM
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[BUNGIE] Destiny 2 Beta Investigation: Error Code MOOSE

Hello all, Since Early Access to the Destiny 2 Beta began, we have been investigating player reports of MOOSE error codes impacting various activities. To aid in this investigation, we are asking impacted players to provide additional information concerning their network circumstances. Please see the following: [quote] • Which [b]Console[/b] are you encountering these errors on? • Which [b]Activities[/b] are you encountering these errors in? • Are you currently using a [b]Wired or Wireless[/b] connection when attempting to play the Destiny 2 Beta? • Are there [b]multiple consoles[/b] on your Local Network connected to the Destiny 2 Beta? • Are you currently attempting to play from a [b]University[/b]? • Could you provide any information about the [b]Router[/b] you use for your home network? [/quote] Stay tuned to [url=https://twitter.com/bungiehelp]@BungieHelp[/url] on Twitter for service status and updates.
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  • PS4 pro Strike mid mission Wireless connection No other consoles connected Not on a University internet

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  • Edited by Argon41: 7/23/2017 10:54:34 PM
    PS 4 Inverted spire. Get to the section after the drills, no boss spawns, and then disconnected. Wired No other consoles. One LG TV and one Seagate NAS, all wired. No, home network. Using a netgear Nighthawk R7000 router in AP mode through my is provided router (Tg582n from technicolour)

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  • Ps4 First mission (can't find ikora/speaker) Wireless No other consoles No I'm not playing from university Router is technicolor TG582n

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  • - PS4 - Homecoming mission (Ikora) the enemies show up, but in the part that it's suposed to find Ikora the game give me the crash message - Wireless - No - No - Technicolor - Portugal

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  • Edited by Wady1985: 7/23/2017 10:00:07 PM
    Moose and black screen -Ps4 -homecoming mission ( ikora ) and pvp -wired -no -home -fastweb Italia

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  • -Ps4 -homecoming mission ( ikora ) -wired -no -home -fastweb Italia

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  • Moose -xbox -homecoming mission ( ikora ) -wireless -no -At home -Telecom Italia

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  • • Which Console are you encountering these errors on? • Which Activities are you encountering these errors in? • Are you currently using a Wired or Wireless connection when attempting to play the Destiny 2 Beta? • Are there multiple consoles on your Local Network connected to the Destiny 2 Beta? • Are you currently attempting to play from a University? • Could you provide any information about the Router you use for your home network? ps4 i got past ikora but after getting on the enemy ship nothing happened and then came the MOOSE wierless no no no i dont know what it is

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  • Edited by StormyAlpha1: 7/23/2017 5:09:17 PM
    Xbox one Inverted Spire strike Wireless and wired Yes - error only occurs when player on other console and I are on the same fire team No Nighthawk router (Xbox specific router) Can run strike with random players with no issues. Issue only impacts my account. Other console has had no issues. Network is open nat and has plenty of bandwidth. Have tried my other console that is hard wired to the network. Same result Tried running with friends while other household member ran with random and both of us were able to come,etc the strike.

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  • 1- PS4 2- error moose in 1º mission and i didnt see Ikora and Enemies 3- Yes I am 4- No, no are there 5- No I'm not 6- No I do not know

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  • Edited by mr_showtime40: 7/23/2017 7:26:03 PM
    PS4 First Mission - No enemies are showing up and I keep getting booted back to orbit Error Moose Wired Only 1 console No Model No. WG9115AAC22-HS Provided by my ISP router/modem combo

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  • PS4 Passed story with mobile hotspot , cannot get through strike with wired. Wired No No Technicolor TG 788 vn V2

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  • I've been getting moose for 4 days now and u guys haven't fixed it yet. I get it at ikora or when u are suppose to disable the shield which you can't do cuz the control panel isn't interactable. Can u extend the beta so i get to play it please!

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  • [quote] • Which [b]Console[/b] are you encountering these errors on? • Which [b]Activities[/b] are you encountering these errors in? • Are you currently using a [b]Wired or Wireless[/b] connection when attempting to play the Destiny 2 Beta? • Are there [b]multiple consoles[/b] on your Local Network connected to the Destiny 2 Beta? • Are you currently attempting to play from a [b]University[/b]? • Could you provide any information about the [b]Router[/b] you use for your home network? [/quote] I'm getting the error on PS4 Pro. Getting the error on the Farm and at the Strike Boss. Wireless. There are two consoles connected wirelessly to Destiny 2 Beta when the error happens. When only one console it's connected it plays fine. Both trying to play cause the error. Playing from home. Netgear nighthawk router with Comcast internet. In the farm for example, we both join a fireteam and land on the farm, but only one of us can see other players. The other can see everyone. Eventually, the player who can't see anyone else gets kicked to orbit. Often the PS4 Pro player gets the Moose error message after being kicked.

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  • •Xbox One •First Mission - No enemies are showing up and I keep getting booted back to orbit •Wireless •No •No •TP-Link Archer C50

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  • • Playstation 4 • Homecoming - First mission •Wired • No • No • TP-Link router - PS4 has a Static IP address and servers are port forwarded.

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  • Playstation 4 • Homecoming - First mission •Wired • No • No

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  • Crash continui non riesco a finire ritorno a casa ikora e zavala non spawnano ai checkpoint e ciò non permette di terminare diverse attività a partire dagli assalti a finire al pvp aiuto!

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    1 Reply
    • • Which Console are you encountering these errors on? PS4 • Which Activities are you encountering these errors in? The Inverted Spire (so far every single time), occasionally Control or Countdown. • Are you currently using a Wired or Wireless connection when attempting to play the Destiny 2 Beta? 1 Wired and 1 wireless • Are there multiple consoles on your Local Network connected to the Destiny 2 Beta? Yes • Are you currently attempting to play from a University? No. • Could you provide any information about the Router you use for your home network. Nighthawk

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    • Edited by TheSnuggleFairy: 7/23/2017 9:26:17 PM
      On Playstation 4. Happens in the first mission when leaving the tower to meet Ikora (neither Ikora nor the enemies spawn and the area is open all the way to the end), and also in the Inverted Spire strike at the point when you drop down to face the Vex Boss (jumped down, died once then tried again and got 'moose'-ed; this happened twice). Have had the same issues with different characters. Am using wireless connection. This is the only console connected on the local network This is a home network (not university). Router is: Technicolor TG582n I am "trying to" play in the UK. Please fix this, Bungie! xx P.S. This wasn't happening yesterday when I played. It has only started happening today.

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    • Console - [b]Xbox One[/b] Activity - [b]Homecoming[/b] mission [b]Wireless[/b] connection [b]Single console[/b] on the local area network connecting to Destiny 2 I am playing from home SMC router

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    • Ps4 Kicked from first mission every time Wired No one else on connection Home Internet not university

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    • • Which Console are you encountering these errors on? I have just cancelled my pre order on Amazon • Which Activities are you encountering these errors in? I have just cancelled my pre order on Amazon • Are you currently using a Wired or Wireless connection when attempting to play the Destiny 2 Beta? I have just cancelled my pre order on Amazon • Are there multiple consoles on your Local Network connected to the Destiny 2 Beta? I have just cancelled my pre order on Amazon • Are you currently attempting to play from a University? I have just cancelled my pre order on Amazon • Could you provide any information about the Router you use for your home network? I have just cancelled my pre order on Amazon

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    • On PS4 Two consoles on the same connection/IP. We cannot play together in crucible or the strike. One of us cannot see anyone or any enemies then gets kicked. Error Moose. The Farm was fine. Wired and wireless. Nighthawk router. THIS IS GAME BREAKING. PLEASE FIX.

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    • xbox one the all activities wireless no no cantv 4mb

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    • Xbox One Joining fireteam, when leader was already in The Farm, haven't yet tried other same-LAN activities. Result was briefly joining a game (not sure if was same as fireteam host), that appeared unpopulated, except notifications like "so-and-so dances". Within a minute, would be kicked to orbit with MOOSE. This happened repeatedly. Also got RABBIT and VIPER once each, unclear whether these were related. Wired, IPv4-only Yes, prospective fireteam leader's console is on the same LAN Nope, residential cable internet PFsense, with UPnP, NAT hairpinning and static ports enabled. Same setup works fine/as-expected for Destiny 1.

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