Hi there, Thank you for reaching out to us. We understand that Best in Class appears to not be working as it should be. We're sorry to hear of this, as we can imagine how this may have caused concern. If you continue to experience what you describe, then please consider using your platform's share feature to capture a videoclip of this behavior. If you record a clip, you can upload it to a site like Imgur or Youtube, and link us to it here. We'll then investigate.