I have always historically received my destiny 2 related twitch rewards and drops
Ever since I started playing Marathon this has stopped despite having my accounts linked for years
I have opened tickets to no avail, so I decided to go in and unlink/relink my accounts
When I attempt to go to my Bungie Account Settings, go to Account Linking, find Twitch and click on Unlink Account, I hit Authorize on the Twitch confirmation window that pops up and then receive the following error popup window and cannot proceed:
https://www.bungie.net/en/User/AuthError?id=23
[quote]Authentication Error
Unlinking has failed because you signed into a different external account than the one you have linked. We cannot unlink your external account unless you sign into the correct account.
TRY AGAIN
The error code: ErrorCannotLoadLinkedCredential
[/quote]
Hitting Try again takes me through the same loop
Can someone help me figure this out? I only have one twitch and one bungie account so I'm lost on where the disconnect is.
English
#Help
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6 RepliesHi there, Thanks for reaching out. We're sorry you're dealing with this frustrating situation! As a first step, could you try signing out of Bungie.net, then signing back in using your Twitch credentials specifically? This should rule out any possibility of you signing in with a different Twitch account. Alternatively, if you were already signing in using your Twitch credentials, try signing in using other platform credentials instead. You can then head back to Account Linking and try again. Please keep us posted on what happens!