JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
2/21/2020 6:51:44 PM
2

Unable to deactivate cross save because I bought silver

I have a ps4 and I Xbox I mainly play on ps4 with a few of my friends but I have some friends on Xbox that wanted to play destiny with me so I tried to cross save my ps4 characters to the Xbox and my characters where not on Xbox or ps4 and I’m trying to deactivate but I can’t because I bought silver now my characters are gone and I can’t play with my characters is there any way I can deactivate it without have to wait 90 days because I don’t want to wait that long or start all over
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Your CrossSave is actually using the XB data set, not the PS dataset. That's why your PS characters are not showing up. All you can do is submit the form and see if they follow through or not - they don't have to.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Please use the cross save help link and wait for a response https://www.bungie.net/en/Help/Troubleshoot?oid=48099.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon