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6/5/2016 5:46:32 PM
6
My Titan Upgrade Pack didn't appear
So I purchased a Level 25 Titan boost on a fresh account with no characters and long story short my Titan upgrade never arrived and after troubleshooting with Microsoft it still hasn't appeared. I want to contact someone who will help with this but I cannot find anyone on the website to help so any help or link here would be very much appreciated. Thanks.
English
#Help
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1 ReplyHello again robbo789789, Are you still encountering this issue?
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Hello, We are aware of player reports that their purchases of Level 25 Class Packs Add-Ons are not being received. We are working with our platform partners to investigate the issue. Thank you for your patience as we investigate.
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Hi, Bungie is aware of some issues with these packs not appearing and is investigating https://www.bungie.net/en/Forum/Post/205819253/0/0/1
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Hello Robbo, Some users have reported the same and Bungie is aware of the issue. Unfortunately all we can do is wait. Sorry for the inconvenience.
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Hey Robbo. Bungie is currently looking into this issue: https://www.bungie.net/en/Forum/Post/205820939/0/0/1
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You might be able to try to refund the purchase.
