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3/19/2022 7:10:05 AM
2
Crosssave issue on steam
Hi,
Just purchased destiny 2 witch queen on steam and added my steam account to my cross save settings on bungie.net. Upon launching the game I cannot access any of my characters on steam? It only lets me start a new game with no option to recover my other characters.
How can I solve this issue? My cross save is working fine between playstation and xbox... I can't seem to find a way to fix it even after restarting the game multiple times on pc. In my cross save settings page it shows as active and I can see all my characters and my 3 accounts (playstation, xbox and steam). The "activated" account is the playstation one...
There is also no ticket form available for this issue on bungie.net
Thanks for helping, bought it on pc thinking it would sync with my characters. I have no plan starting over on pc after years of playing on playstation and xbox...
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7 RepliesHello. Could you provide screenshots of your Cross Save setup? A YouTube, Twitter, or [url=https://imgur.com/upload/]Imgur.com[/url] link would be the best way for us to view it.
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4 RepliesWas your Steam account part of a different cross-save activation recently? While the Steam account is indeed linked to your Bungie profile, it is not fully part of your current cross-save setup. This usually is seen when an account gets removed from one cross-save setup, and is then added to another setup, before the 90 day cooldown period had elapsed. Any time that cross-save gets deactivated, all involved platform accounts receive a 90 day timer before they are eligible to be used for cross-save again. Also, Bungie only utilizes tickets for very specific issues, as most problems can be handled faster through the forums. So you have posted in the correct place to start your troubleshooting.
