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12/23/2025 2:27:00 AM
3

plum / BattlEye client timeout?

I know this is a long shot because BattlEye is the anti-cheat system, but I've been getting a lot of Plums tonight. I'm legitimately confused and frustrated. Obviously since I dare to ask here, I know I have not installed any cheat. I keep restarting my computer. Usually it helps, but tonight I've gotten the error 3 times in a row. Can you help me debug what is triggering BattlEye, so that I can remove it from my system? (I'd hate to lose 3500h of progression because of a problem outside my control)
English
#Help #Errorcodes

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  • Editado por Crisidelm: 12/23/2025 9:56:56 AM
    Query Timeout means BattlEye can't establish a (stable) connection with its own server (to check for updates. Other problems may be connected to having other anticheat software (services) running

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  • Editado por AceJohnny: 12/23/2025 4:38:50 AM
    Of course, the BattlEye FAQ was no help for the "Query Failed" errors I was getting. For others searching for a solution: I have done a few fixes, and the issue hasn't immediately reoccurred. The issue was intermittent anyhow, so it's not certain that what I did was the causal solution, but FWIW: 1. Uninstall and reinstall D2 Battleye Go the Destiny's installation folder (Steam -> Library -> Destiny right-click -> Manage -> Browse Local Files, surely something equivalent in Epic), then the "battleye" folder therein run "Uninstall_BattlEye.bat" then "Install_BattlEye.bat" 2. Add various BEService executables to the Windows Defender Firewall (Windows 10) These instructions apply to Windows 10; probably there's an equivalent for Win11. Win key then type "Firewall" to search for the "Windows Defender Firewall" Control Panel, or alternatively Settings -> Network & Internet -> Windows Firewall (small at the bottom of the window, between "View hardware and connection properties" and "Network reset") -> "Allow an app through firewall". Unlock as Administrator, then "Allow another app" and browse to "C:\Program Files (x86)\Common Files\BattlEye" and select "BEService_d2.exe". Do it again to select "BEService.exe" 3. Sacrifice a chicken I dunno, maybe it'll help? (Not The Colonel obviously)

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  • Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you received this error code. This is generally caused when BattlEye detects a problem with your PC that may violate our terms of service. To look into some troubleshooting and additional information, we recommend checking out [url=https://www.battleye.com/support/faq/]BattlEye's FAQ page[/url]. If you have any further questions or concerns, we'd encourage you to reach out to their support team for additional assistance.

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