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3/3/2020 1:30:23 PM
4

Ask for help to unblock the account

Respected customer service or manager. I logged in my account today, and prompted that my account was blocked. I want to know what's wrong with my account. I didn't use assistive software. I hope I can lift my ban. Now there is an epidemic in China. Only games can kill time. I have many friends playing this game. I really want to know what I've been up against. Anyway, I want you to give me a chance, I don't want to lose my game, my friends, and the time I have paid. My steam ID ioriyd I look forward to your reply. If you need any evidence, I can cooperate with you.
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  • no cheat software? even for other games? how about a network accelerator? those are a no-no as they trigger bungie's anti-cheat because it looks like network manipulation which is obviously not allowed.

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    • [quote]Respected customer service or manager. I logged in my account today, and prompted that my account was blocked. I want to know what's wrong with my account. I didn't use assistive software. I hope I can lift my ban. Now there is an epidemic in China. Only games can kill time. I have many friends playing this game. I really want to know what I've been up against. Anyway, I want you to give me a chance, I don't want to lose my game, my friends, and the time I have paid. My steam ID ioriyd I look forward to your reply. If you need any evidence, I can cooperate with you.[/quote] The process for BANS and RESTRICTIONS involve reports coming in from players or their flag system towards an individual. The person at Bungie HQ reviews it. And they decide if it was warranted or not. Intentionally or not your account broke the rules. Ignorance doesn't exempt you from them. Your account is done. If you pray hard enough maybe just maybe the person that runs the BNGSecurity account will care enough to give you an extremely vague reason as to why a punishment was issued. The chances of that happening are slim to none. Here's some examples of the other 380+ people who "did nothing wrong" that the BNGSecurity account replied to. https://www.bungie.net/en/Profile/BungieActivity/254/21102603/BNGSecurity [EDIT] Recently they have added a form to appeal a BAN or RESTRICTION. (SUSPENSIONS are not included.) https://www.bungie.net/en/Help/Article/11929 But know that the chances of it actually getting reversed are MINISCULE.

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    • 1) You cheated and made it obvious (Wallhacks, Aimbots, etc] 2) You forgot to close something sketchy from another game (could have been a cheat or a mod)

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    • [quote]Respected customer service or manager. I logged in my account today, and prompted that my account was blocked. I want to know what's wrong with my account. I didn't use assistive software. I hope I can lift my ban. Now there is an epidemic in China. Only games can kill time. I have many friends playing this game. I really want to know what I've been up against. Anyway, I want you to give me a chance, I don't want to lose my game, my friends, and the time I have paid. My steam ID ioriyd I look forward to your reply. If you need any evidence, I can cooperate with you.[/quote] First, the corona virus is irrelevant to you losing your account. Second, if you want to file an appeal, go to the account ban and restriction article and click on the appeal button in it. Appeals are not received or processed through the forum. Third, if you want any idea on what could have caused it, please list any programs you had running. Programs include but not limited to: - aimbot - network accelerator - debuggers - cheat software, even if only used for other games Be honest.

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