{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Editado por BNGHelp5:
9/20/2016 11:34:14 AM
135
Pre-Ordered 11 Aug XB1 store "Requirements not met"
RoI installed
No Pre-Order items at postmaster
Requirements not met for cinematic
Cannot access any of the new content
-
Ha abierto un tema nuevo: MICROSOFT SUPPORT RESPONSE TO PURCHASE ERRORS(48 Respuestas))
-
3 RespuestasSo... long story short, I did the same as the others. I pre-ordered at Gamestop, I got the Iron Gjallarhorn and Sparrow in without downloading the first time. I punched in the RoI code but it ended up as a code for $32.00. I tried to purchase RoI but the Query Failed in-game every time I hit 'Purchase' and when I looked it up in the store. It says it's currently not available. I have all the DLCs and I resetted my Xbox a few times. I went on my dad's account and yet I can purchase it for $29.99 fine and he doesn't even have a single character or profile on Destiny. I don't know whether to attempt buying it and keep the $32 for another game or what. (I did buy TTK before on my dad's account and it went through nicely to my profile.) But yeah, I was REALLY looking forward to RoI when I get home from work but it sucks knowing that I can't play and everyone else is moving on into it...
-
1 Respuestaas of now until bungie decides to fix this bullshit anybody having issues with not being able to play will have to wait till the 30th for the add on to be released in the xbox store
-
1 RespuestaTried to pre-order the doc and it's saying for the past three days now that it's only available through the bundle pack. Not paying 60$ for everything when I already have it all. Then went to try to buy it through the game and when I click purchase it says query failed can not connect to Xbox store. After that went online and doesn't pop up if any of you are having this same problem and have figured away around it please let me know.
-
11 RespuestasPreordered from gamestop and i redeemed my code which was just the 30 currency. Everytime i try to buy ROI it just says contact support wtf !?!. Day 1 beta player and this is the first time anything like this has happened to me. Microsoft said it could take Up to 3 days to fix it due to a problem on their end ! Just annoying
-
If you guys want to try and push to twitter we may be more successful. At the very least we can help others who are having the same issues and direct them here. If something does change we can help them out. Find me at the same user name. Twitter - @Redwizzzard
-
I need my pre order fixed. It's doing the same as others on here
-
9 RespuestasI bought it from GameStop and it gave me the code for pre order bonuses and "the rise of iron preload" and all I got was a 34 dollar gift card. But I can't just buy it by its self. Please help I own all previous expansions and have Xbox one
-
can't buy rise of iron just says waiting forever please help.
-
LET ME PLAY Rise of Iron!!!!!
-
i pre ordered and i didnt get the emblem and it wasnt in the kiosk either, pls fix it bungie
-
5 RespuestasWe need to get this to Bungie's attention, they're ripping us off. I preordered it, it's even in my Installed. Ridiculous
-
1 RespuestaI tried playing the game and it keeps telling me "Requirements not met" when i hover over icons. I went to manage game and it shows that RoI and pre-order contents are installed. I also checked the store and it said "This product is installed". But yet i cant access any of the new content. Please fix this issue soon. If anybody has figured out a solution to this please let me know. i tried everything that i could think of to fix it but no luck.
-
What now. ??
-
Same! Bungie plllllllllllllllease fix this
-
[quote]RoI installed No Pre-Order items at postmaster Requirements not met for cinematic Cannot access any of the new content[/quote] I purchased pre order. Purchasing pre order does not buy DLC game. I got my pre from GameStop input code and could see code was taken but no DLC. I went to icon for DLC, deep space destiny screen/choose location. You will see redeem code or purchase. Click purchase. Complete prompts. You should be able to play. The pre order only puts credits on Xbox live account. Finishing order at above mentioned screen will complete process
-
I payed full money for the pre-order and now it says that I have to buy it again. Not sure how I am going to get this working and I'm not even sure as to whether you can even contact bungie for instant help. I was so excited for this dlc and now I can't even play it. Also when I searched on the xbox store for the pre-order, there were two versions of rise of iron but both the same content, on the store. They both said installed when I preordered and now one says installed and the other has the full price in which I already payed. I really am just angry at all this and the fact that it's not only happened to me. I hope you all get rise of iron soon and that you don't have to wait long at all to get back your full payment as well as the large range of content.
-
5 RespuestasAfter i pre-ordered mine, i just went to my games and app, went to destiny, selected manage and the install the pre-ordered content. It's just 2 file with 10MB each, so i assume it's just the license key. If you haven't done this, i'm pretty sure that xbox thinks that you don^t have the license key for the game.
-
I pre-ordered through amazon, got the code, input it, and still reads "requirements not met." Downloaded all content previously, anyone have solution yet?
-
All of this is pretty ridiculous on bungies part
-
4 RespuestasSomething is truly NOT RIGHT and neither company is taking responsibility. My purchase was with microsoft currency and is marked complete but i cannot access it. "Requirements not met"
-
2 RespuestasI had this same issue on my home XB1, I purchased it, but none of my sub accounts could play. Here's how I resolved it; hopefully this works for you. Go to "My games & apps" highlight "Destiny", hit the menu button and then "Manage game". Click on "See in store", then go down to "Destiny - The Collection" and click on that. It will bring up what's in the collection, and below you'll see "Destiny: Rise of Iron", click on that and it will say "You own this product" and there'll be an "Install" button, hit install, it will install a file that's less than 10MB and then everything works as it should. After I installed, there was actually the Gjallarhorn preorder bonus that showed up under ready to install also. I hope this helps, and that it makes sense.
-
I went back to the store, and reinstalled it. After that everything was working fine.
-
I got some problems with this..Problem is I got the Sparrow and emb and weapon and horn but I don't get the 40 Spark!
-
1 RespuestaSame here. Preordered on Xbone store. Shows owned/installed but no access to Roi content.
-
I Can't Buy The D L C Help Plz Ffs K Thx
