1. No, this was never working before 2. Yes, this is my first time signing into an account 3. Yes, I really went through the entire article. 4. Yes. I am 100% certain I am on the correct Microsoft account used to manage my xbox live account. I know this because I am able to log onto xbox.com and see my gamertag, friends list, messages and all other pertinent information associated with my xbox account. 5. Xbox one This is the process I went through to try and get my account to work: 1. I tried to create a new bungie account with my correct xbox live account (verified it many times). 2. Bungie.net tells me it can't find an associated gamertag with my xbox email and to "click here" for help 3. Click here for help just links back to the same page. 4. I posted in forums about this issue, no replies. 5. I link my facebook account so that I am able to unlink my xbox live account. 6. I unlink then re-link my xbox live account hoping it would fix the issue. It didn't. 7. I tried creating a new bungie.net account, using my correct xbox live account. Still can't find my gamertag. 8. Once again...Yes I am absolutely certain I am using my correct Microsoft account. People keep telling me this