Through out destiny 1 people listed valid concerns. Destiny 2 came out and most of those concerns were ignored. And the game flopped. Resulting in Destiny being the laughing stock of the industry. Forsaken got some back, but the community is steadily declining and has been for a while.
Worst case scenario if they put out a survey is that they know their customers better. Worst case scenario if you're wrong is bungie starts having to lay people off, resulting in destiny 3 being a far weaker game even than destiny 2 was.
But it's become clear you have no real comprehension of the long game so I'm not going to keep wasting time on you.
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They were ignored in d1 as well, because bungie doesn’t need to listen to the casual gamer to survive. D2 is not a laughing stock of any industry, where do you get your facts from? The national enquirer?