My advise. Formally and politely. Out of concern for your well being and that of your employees and their families.
Is that you simply put together a survey covering all aspects of the game with a one to five, 1 being strongly dissatisfied, 5 being strongly satisfied. Even things that you consider to be set in stone that you feel "certain" that your players want from your game. I'm not talking about one or two questions, I mean really ask people who are interested in Destiny at all, what they want out of your game.
Add this survey to the log in screen for a week, giving players an opportunity to "decline for now" if they're in a hurry or "decline permanently" if they aren't interested, and let people "save answers and continue later".... And be really, really public, advertise on facebook, redit, twitter, here, everywhere people get their destiny news that you're doing it to get as large a body of interested parties as possible.
You cannot rely on a handful of content creators to tell you accurately and reliably what will best serve your revenue by keeping people interested.
Being really, painfully honest with you, I know you "listen"... But I do not think you really know, or are even capable of knowing what your actual players want.... Maybe it's time to stop listening to what people are talking about and start just plainly asking them. Because it will give you a much more real answer.
The vast majority of players do not communicate with you over forums or reddit or twitter. The vast majority of players who have stopped, or will stop, playing, are players who express their feelings by just deleting the game and moving on.
When destiny was first released. It's biggest competitor on release date was Borderlands the Pre Sequel. And most market analysts attribute it's weak sales compared to the earlier games to be that people were excited about a new up and coming title (Destiny) and were tired with the monotony of a popular but dated game, especially for a title that many considered "just an expansion to an existing game, BL2. This September, you're going to be peddling something. Maybe destiny 3. Maybe a new expansion. And at the end of a development arch of a two year old game. And it will be going up against borderlands 3, which people have been heavily anticipating for years now, and it does everything you do.... And more. And people will be grinding every aspect of that game, over and over, on different characters, on different difficulties, for months. Which will cut into both your total players, and your profits, because both you, and they, are after the same player market.
If you plan to compete at all from a sales or player numbers standpoint..... You need to find out what your fans actually want, and give them that. Not play guess work and hope it all works out.
This is my counsel. Stop listening and start asking questions from your players IN GAME. But........... That's for you to decide on.
Best wishes.
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13 RespuestasTLDR; game is fine and franchise will continue