[quote]Hello all,
We have been investigating the issue where Xbox One players experience a re-download of a 76mb update every time they play Destiny. We have a few troubleshooting options that [b]we highly recommend players attempt in the order we present them[/b]:
[b]Check your internet connection[/b]
Are you on a wired or wireless connection? If you are on WiFi or mobile hotspots, we recommend using a wired connection to complete your installation, as sometimes this update is due to the connection failing or hiccuping during the update.
[b]Clear your cache[/b]
Clearing the console's cache has been the most successful way of getting out of this state. Please see below for more information as there are [b]two ways[/b] to clear the cache on your console. Once it is cleared it will resume your update.
-Launch Destiny on your console (Do not press A to play)
-At the sign on screen (the screen that prompts you “Press A To Play”) press and hold the following buttons for ~10 seconds, or until the game launches : Right Bumper (RB) + Left Bumper (LB) + down on the dpad
-[b]PLEASE NOTE:[/b] This button command should only be used on the “Press A To Play” screen
OR
-Completely shut your console off
-Go to Settings
-Go to Power & startup
-Press Turn Xbox off
-Once the console is completely off, unplug the power cord from the back of the console and let sit for ~5 minutes
-Power the console on and re-launch Destiny
[b]Re-launching the game after playing a different game[/b]
This issue could also be caused by game installs overlapping each other on your hard drive. Sometimes this can be sorted by simply closing Destiny and launch a recently played game (that is NOT Destiny). Please follow the steps below:
1. Launch Destiny
2. Close Destiny
3. Launch recently played/downloaded game
4. Play for a bit (20-30 minutes is recommended)
5. Close recently played/downloaded game
6. Launch Destiny
At this point, the update will pop up and follow through, and the issue should resolve.
Players who own the disc copy of Destiny have reported that their issue resolved after borrowing a friend's disc and attempting the update, or cleaning the disc. We realize this issue can occur with digital copies, and this solution may not be ideal.
[b]We are aware that these steps may not resolve this issue, and if none of these steps help then re-installing the game may work.[/b] Your progress and characters are saved server-side on your account, so you do not need to worry about losing progress if you uninstall. Please know that Bungie is investigating a report on people who cannot resolve this issue with the steps provided. We thank you for your patience as we investigate.[/quote]I see everyone talking about this 76 mb update that keeps coming back every time we log in and want to play but I just noticed something 3 days ago and it has been the same every time the update has come up again. (which is about 8 times) when it starts it says it is 121 mb the after a second jumps to 76 mb. Has anyone else noticed that? Maybe there is a clue there? Maybe it's just me. Getting ready to try all of the potential fixes listed above. I hope one works.
Edit--I apologize it actually said 1.21 mb where it started counting. However I got to make the correction because the update showed up hopefully for the last time after holding bumpers and down D Pad
English
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Ok so I did the LB+RB and down on D pad for 10 sec which triggered the download. I have not seen it since yesterday morning when I did it (which was when the first post was). I have played other games for an hour or so in between and hard reset console and it was unplugged for 30 minutes while hooking it up in a diff room. No downloads have returned yet. If I get through today and tomorrow without seeing it then this might have worked.
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I can confirm this does not work, at least not 100% of the time and not for everyone. I think you were just lucky.
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Yeah well I've also had it go as long as 3-4 days between downloading so I'm not for certain it fixed it for me. If I go at least a week it might have. Wait I'll start the game again now and see if it's there lol.........no didn't download that time either. Is there anyway I can know if I actually fixed it? Besides waiting for it to mess up again??
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I'm not sure. I'm just going by experience of my self and claimed experience of others. Until bungie claims it's fixed I'm sure it'll be a problem. They even claimed that no one gets bee and I keep seeing people claiming they have gotten bee rather recently. You'll just have to wait and see and hope for the best. I hope it works out for you and it it's permanent but for others it's not the case.
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Yeah I'm not really holding my breath but just maybe I'm one of the few it worked for. I really think I might have to uninstall and reinstall to see if it will work. I can agree that part might b a problem for me because I bought the game on disk and installed it....since I liked it and knew I was going to keep it I bought the digital copy. However nothing happened. There was nothing that downloaded because apparently the entire game was already there I just needed permission to access it without the disk I guess? I didn't uninstall the disk cuz I worried progress might delete so that might have caused a problem idk. I don't really have much knowledge in this area. That looks confusing the way I typed it but maybe ppl can understand what I am saying. But yeah I'll wait and see. If it doesn't come back in a few days or so I'll post it.
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I've seen many different numbers disguised in this. In the order I saw them. 76.86MB 1.21MB 1.01MB 832.0Mbs 1Mb All end with wasp usually. Some turtle,marionberry, cattle.
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Yep. It happens. Sometimes it will then go to about 837 Mb. No idea why