JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by BNGHelp4: 3/2/2015 5:28:48 PM
367

[BUNGIE] Solutions for Xbox One Re-downloading Update

[b][UPDATE 2/25/15] The 1.1.1 Update contains a fix for this issue. If you have not installed this update, please exit Destiny and re-launch to take the patch. If you are still encountering this issue after updating Destiny and following the troubleshooting guide, please let us know.[/b] [b][u]PLEASE NOTE:[/u] This post is ONLY for the Redownloading issue. Please do not post offtopic as it pushes down posts of people who are still experiencing this problem; players that do this will be removed from the thread.[/b] Hello all, We have been investigating the issue where Xbox One players experience a re-download of a 76mb update every time they play Destiny. We have a few troubleshooting options that [b]we highly recommend players attempt in the order we present them[/b]: [b]Check your internet connection[/b] Are you on a wired or wireless connection? If you are on WiFi or mobile hotspots, we recommend using a wired connection to complete your installation, as sometimes this update is due to the connection failing or hiccuping during the update. [b]Clear your cache[/b] Clearing the console's cache has been the most successful way of getting out of this state. Please see below for more information as there are [b]two ways[/b] to clear the cache on your console. Once it is cleared it will resume your update. -Launch Destiny on your console (Do not press A to play) -At the sign on screen (the screen that prompts you “Press A To Play”) press and hold the following buttons for ~10 seconds, or until the game launches : Right Bumper (RB) + Left Bumper (LB) + down on the dpad -[b]PLEASE NOTE:[/b] This button command should only be used on the “Press A To Play” screen OR -Completely shut your console off -Go to Settings -Go to Power & startup -Press Turn Xbox off -Once the console is completely off, unplug the power cord from the back of the console and let sit for ~5 minutes -Power the console on and re-launch Destiny [b]Re-launching the game after playing a different game[/b] This issue could also be caused by game installs overlapping each other on your hard drive. Sometimes this can be sorted by simply closing Destiny and launch a recently played game (that is NOT Destiny). Please follow the steps below: 1. Launch Destiny 2. Close Destiny 3. Launch recently played/downloaded game 4. Play for a bit (20-30 minutes is recommended) 5. Close recently played/downloaded game 6. Launch Destiny At this point, the update will pop up and follow through, and the issue should resolve. Players who own the disc copy of Destiny have reported that their issue resolved after borrowing a friend's disc and attempting the update, or cleaning the disc. We realize this issue can occur with digital copies, and this solution may not be ideal. [b]We are aware that these steps may not resolve this issue, and if none of these steps help then re-installing the game may work.[/b] Your progress and characters are saved server-side on your account, so you do not need to worry about losing progress if you uninstall. Please know that Bungie is investigating a report on people who cannot resolve this issue with the steps provided. We thank you for your patience as we investigate.
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Abrown126 Xbox one Wifi Western mass Have tried these steps at least once a day for the last 2 days. Has not worked yet.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by psychowarren102: 2/2/2015 8:40:08 AM
    Last night followed banjo and cattle. No codes till now. Day one player. Psychowarren102 Xbox one Wired Ireland.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by GrimHammer923: 2/2/2015 6:54:07 AM
    Gamer tag: GrimHammer923 Wifi(can't hard wire) Xbox one

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Its been a week since I got the last update, so its getting better I guess. Got it again right now but can't finish the update due to the constant wasp error

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by Crusha223: 2/1/2015 5:00:05 PM
    All steps complete and I still get the error. I can play other games online, party chat works, download speed is good and during tests there are no lost packets. The 78 mb patch crashes during download and spits me back to the main title "Press A" Screen. The servers have been kicking me off a lot and I find myself still in party chat but in orbit and trying to rejoin my fire team. The rest of my team is also getting pushed back into orbit prior to this. The 78 mb patch isn't as inconvenient as a multi-gig re install not fixing it. Now I can't even make it to character selection. (Fingers Crossed it gets resolved quickly)

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Oh my god, i can't belive this!! I spent my money and I wanna play! Please solve this -blam!-ing bug!

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Bungie bungie bungie, I am like so many on here that have waited for this game since hearing rumours of its making, and as of yet am getting more annoyed i paid £60 for it not to work or my wifi "hiccupping" even though that is impossible. When is this going to be resolved??? What do all us sufering players who just want to play the actuall game get for the inconvience???

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Thanks for being sure to moderate the trolls on this post, and yet after TWO DAYS there isn't even a hint of a fix forthcoming. Why isn't there a USB image link to DL it via PC? Because it would prove that it's Bungie's incompetence and not our "hiccupping" wireless network? Luckily for you, Bungie, people ARE stupid enough to believe your BS. Thanks for ripping us off. I'll enjoy my "anonymous benefactor" gift of another useless legendary weapon. GG. P.S. Thanks for HALF the "expansion." Really makes this ineptitude easier to swallow.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • 1
    TheRussonNarrative
    TheRussonNarrative

    Alive - old

    Dear Bungie, I too have been playing this game since beta, I've played it for about 4 months and have been hooked on it! And with SO Many issues online, its practically rendering this game unplayable. Why you don't fix these issues sooner is beyond me. The moment these problems become aware, you need to nip it in the butt right then and there. Otherwise, you're gonna start losing players. And to be honest, many of them have already given up on you guys. I don't want to quit Destiny, but with so many online issues, I'm starting to lose hope. If these aren't dealt with within 2 weeks, I'll personally send you my copy of Destiny straight back to your doorstep and demand a refund. You are a million dollar company, and it's inexcusable to why you're not fixing anything. Please, do not ignore ANY of these comments, heed our complaints. Sincerely, KingOfGames2017

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • By the way I'm on Xbox One (GT: Magiktaco19) and use a Wireless connection. WiFi is working fine now and all I get is Wasp. No matter what.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • I've had Wasp now for 2 days and none of these suggestions work. I've tried everything and none of it works.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello I have tried all of the solutions and I am still getting no where, my Gamertag is Zero Harker and I the console is Xbox one Please can you help me and others get back on I am now getting it where it starts at 800KB then goes to 1MB then 1.5MB then to the 78MB update.... Im sure this Should Not happen, even when I have done all of the above. So once again help, and Thank You Zero Harker

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Gotta love keyboard warriors. Unlike you my download fails for about 2 days straight. So keep your stupid comments to yourself.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • None of this works. I even deleted and re-installed the game.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Does anyone from BUNGIE actually read these or look into the bugs? seems a lot of us are having this issue and getting errors while downloading and these solutions have failed for most, I've tried them 3 hard resets and reset my router still getting errors left and right Unreal can't even get past 20%

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • None of these measures worked unfortunately,is there a way to keep track of all these error's maybe bungie can see the issue clearly if they can track it at a moment's notice.I haven't been able to play Destiny within 14 months I hope this get's fixed soon we spent a good amount of money on our copies of the game so it should be there top priority,that or refund us somehow .

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Been getting wasp all day what the hell

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • Can we get these updates fixed

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • pipebombgts xbox one wired open nat yup worked for about a week then boom back to wasp errors

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      2 Replies
      • It doesn't work... Bungie atualizações just for Xbox live. Dont make in game this atualization it' s ridículos of dont fixes this error

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Any chance of a permanent solution bungie? This is getting pretty tedious, especially when the update chugs along at an incredibly slow pace (I have no idea why, I can download a similar sized file on any other service in just a few minutes). None of your solutions have any effect for me whatsoever.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Starred for reference, cache clearing works wonders

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Redownloading started after last patch again

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • I am getting it this same update since yesterday and tried all this . It happened when power kept going off and on at my house. Due to a power transmission line breaker tripping over and over.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Been there, done all of this and it still happens. When is someone really going to address this issue instead of delay tactics and passing the buck. As long as most of the players are happy, screw the rest? What a let down!!!

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • I have been getting this overlapping update for months now, and nothing has changed. Every other day I would have to download this update at least 10 times before it works, which takes more than an hour. But lately i hit 50-60% and get the wasp error code, and it just wont update. Ive done everything you wrote, but sadly nothing works. I cant even log on now because every time I try I get an error code. I really enjoy playing destiny but because of this persistent wasp error code this game is no longer playable for me. Maybe one day Bungie will fix this consent update, but I'm not holding my breath, after all this has been happening for months and months now. I guess its time to jump back into Battlefield 4, at least this is a playable game, unlike Destiny.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      6 7 8 9 10 11 12
      You are not allowed to view this content.
      ;
      preload icon
      preload icon
      preload icon