[b][UPDATE 2/25/15] The 1.1.1 Update contains a fix for this issue. If you have not installed this update, please exit Destiny and re-launch to take the patch. If you are still encountering this issue after updating Destiny and following the troubleshooting guide, please let us know.[/b]
[b][u]PLEASE NOTE:[/u] This post is ONLY for the Redownloading issue. Please do not post offtopic as it pushes down posts of people who are still experiencing this problem; players that do this will be removed from the thread.[/b]
Hello all,
We have been investigating the issue where Xbox One players experience a re-download of a 76mb update every time they play Destiny. We have a few troubleshooting options that [b]we highly recommend players attempt in the order we present them[/b]:
[b]Check your internet connection[/b]
Are you on a wired or wireless connection? If you are on WiFi or mobile hotspots, we recommend using a wired connection to complete your installation, as sometimes this update is due to the connection failing or hiccuping during the update.
[b]Clear your cache[/b]
Clearing the console's cache has been the most successful way of getting out of this state. Please see below for more information as there are [b]two ways[/b] to clear the cache on your console. Once it is cleared it will resume your update.
-Launch Destiny on your console (Do not press A to play)
-At the sign on screen (the screen that prompts you “Press A To Play”) press and hold the following buttons for ~10 seconds, or until the game launches : Right Bumper (RB) + Left Bumper (LB) + down on the dpad
-[b]PLEASE NOTE:[/b] This button command should only be used on the “Press A To Play” screen
OR
-Completely shut your console off
-Go to Settings
-Go to Power & startup
-Press Turn Xbox off
-Once the console is completely off, unplug the power cord from the back of the console and let sit for ~5 minutes
-Power the console on and re-launch Destiny
[b]Re-launching the game after playing a different game[/b]
This issue could also be caused by game installs overlapping each other on your hard drive. Sometimes this can be sorted by simply closing Destiny and launch a recently played game (that is NOT Destiny). Please follow the steps below:
1. Launch Destiny
2. Close Destiny
3. Launch recently played/downloaded game
4. Play for a bit (20-30 minutes is recommended)
5. Close recently played/downloaded game
6. Launch Destiny
At this point, the update will pop up and follow through, and the issue should resolve.
Players who own the disc copy of Destiny have reported that their issue resolved after borrowing a friend's disc and attempting the update, or cleaning the disc. We realize this issue can occur with digital copies, and this solution may not be ideal.
[b]We are aware that these steps may not resolve this issue, and if none of these steps help then re-installing the game may work.[/b] Your progress and characters are saved server-side on your account, so you do not need to worry about losing progress if you uninstall. Please know that Bungie is investigating a report on people who cannot resolve this issue with the steps provided. We thank you for your patience as we investigate.
English
#Help
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Have done everything said, redownloaded my dlc's and game, and still not able to get past the update. I haven't been able to get on since tuesday. I'm on Xbox One.
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So just a question do you guys even care about the players and the issues your game and servers cause?
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I am on Xbox 360 but it keeps making me download a 55MB download. how do I fix this?
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My ethernet cable did that i got marionberry, now i use wifi and it works. Made my NAT go open!!
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Edited by Tavoracho89: 3/4/2015 12:55:57 AMI have been dealing with error code: Wasp since I installed game. The game is now installed but Error: Wasp keeps occurring . Please help. Thank you.
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I have a relative problem but concerning the ps4, everytime I try to launch destiny from ps4 home screen it continuously tries to download an update file stops and repeats over I need help I've tried to unplug ps4 router and reboot buy nothing seems to work HELP! !!!
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I've tried everything and still no success(smh) PLEASE HELP BUNGIE FOR THE SAKE OF MANKIND!!!!
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What's your solution for Ps3 error codes since last update? Can get on the game for the last 2 days that I have tried to play.
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Game tag - carebear 1084 Wireless Have done all steps suggested, without success still getting "wasp"
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I wanna Report Bungie for not letting me play tonight... LOL You guys hurry up if this issue is not fix toms give me a refund for my game and DLC's
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WE SHOULD GET SOMETHING FOR THE TROUBLE. EVEN IF IT JUST SOMETHING IN THE GAME.
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its now saying banjo not marionberry what the hell
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I hope this problem is fixed by tomorrow. I've done my end here is your turn Bungie!
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come on bungie this to much now fix this shit
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im on PS4 buddy!
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have done everything you said and still can not get on destiny xb1
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I still not cant play destiny erreur Marionberry my wiffi if nothing 2 dowing with i play on ps4 not xbox one the truble is from your game this nieuw update suck realy
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Have the same issue on PS4. Restarting my router and PS4 does nothing to help access Destiny servers. Able to log on to PlayStation Network and browse the internet from PS4 but no Destiny servers access. Is this what I get for dropping $34.99 for the expansion pack?
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Can Somebody help me with this marionberry shyt... its annoying!!! cant play . been trying to fix this for 3 hours and nothings happening
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Bungie, you were great with Halo, and that's where it ends. I have never had so much trouble connecting on a video game in my life. Stop bragging about how great you are, and how the next update is going to help the experience. Your updates just make new problems for your demographic. With all of the hours I have logged into your Destiny, I can easily say it was way overhyped. This was the most overhyped game I have ever played. I only hope that the next hyped up shooter game is more playable this sad excuse for a bungie game.
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Still having the 76mb update every single day. Spent 12 hours yesterday trying to get it to work. WASP everytime... I followed every single one of these steps and still it doesn't work. Please fix this. I'm on Xbox One.
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Marionberry on my PS4, I've been playing this for a month until this happened. only destiny has this issue, I am able to access into battlefield 4 multiplayer and playstation store. I reset my router and my ps4 3 times already
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Edited by ChinaMichael: 3/2/2015 6:54:58 AMi keep getting Marionberry ? i reset my router & restarted my ? bungie logout how? can u logout when all u get is a erro masseg? it's my xbox one?
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Ok I have been receiving marrion error code for like an hour straight and I have reset my internet and reset xbox and still it hasn't worked it was fine yesterday when I was playing so I just want a good way to fix it
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Ok I havn't been able to play the game for over 2 weeks . All I get is Banjo and weasel , catipillar , error after error . who wants to go look on the computer to look up errors when trying to play the game . There is nothing wrong with my router , or my connections , and my internet speed is not the problem . So fix it you know you got it all screwed up ,don' push the buck .