{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Edited by BNGHelp2:
12/10/2014 2:05:52 AM
528
[BUNGIE] Unable to access the Expansion content? Please check here for more details
We have received reports from players that are unable to access the Expansion content. We have provided some FAQ below, and will add more as needed.
[b]I still receive an Expansion Required message, but I already own the Expansion content:[/b]
Please ensure that the Expansion content is fully downloaded, as sometimes downloads are stuck in a queue and do not install automatically. We suggest that you restore your licenses to ensure that everything has downloaded properly. Please follow the link for more information on how to restore licenses on your console. http://www.bungie.net/en/Help/Article/12181
If that does not resolve your issue, please restart your console and relaunch Destiny.
[b]I purchased the Expansion from a retailer and when I entered the code it didn’t unlock the Expansion content:[/b]
Some retailers will credit your XBL or PSN account with a dollar value rather than unlocking the Expansion content. Please check your PSN or XBL store and verify that you have either a) received the Expansion or b) received a credit to purchase the Expansion. If you have verified that you have received credit in the amount of the Expansion, simply purchase the Expansion and begin your download.
[b][UPDATES][/b]
[b]We have an update for PSN players who cannot get their DLC content to launch: http://www.bungie.net/en/Help/Article/12459 [/b]
We are aware of Xbox 360 users being unable to successfully download the Expansion and are currently investigating.
English
#Help
-
1 ReplyEdited by Cameraman576: 8/20/2015 9:33:11 PMMy brother deleted all of our destiny content to play Gta 5 and when I re downloaded all the compatibility packs and stuff, it said I don't have the content required to play. I have the expansion pass, vanguard armory, digital content pack, destiny content pack 1 and 2, and compatibility packs 1-4 but I still can't play. Help?
-
Bumping this thread for others to see
-
3 RepliesI bought the expansion (it was a retail code) on launch, and I have played both expansions since they released, but today (August 18th) it's telling me I do not have the expansions (esp annoying bc the nightfall is Taniks). I have tried resetting my PS4, and resetting licenses, but nothing works. what do I do?
-
2 RepliesHi Dear Bungie <3, I plan buy the taken king for xbox one so i want to know if i going to be available for transfer on 360 or i need to buy it again?
-
3 RepliesHi Bungie, I bought the expansion pass on ps4 at around the time of January on my PS4. But when I found out about the special orders, such as the ghost and sparrow they were no where to be found. My friends however got the expansion a few months after and got the special orders. Please help. My PSN is SkylinerHD.
-
1 ReplyI have 2 xbox 360s and i am playing on the other one. It let me download dark below for free but it is trying to charge me 20 bucks again for the house of wolves. I have already bought it on my other console what do I need to do to get it on my other console without being screwed and paying again
-
I have a question about pre ordering the TKK, I have a UK PSN but my disc is a Hong Kong disc. So therefore I must buy the expansions from the Hong Kong PSN story (found this out the hard way during the dark below). But if I preorder the TKK On my dummy Hong Kong account will I gain access to the pre order content given (euros weapon pack) on my account that I use to play the game. Also why is the crest a topic down for maintenance for me but not for anybody else? Any feed back is much appreciated.
-
1 ReplyStill cannot access expansion set on my ebox360, error code boar!
-
2 RepliesI bought the expansion pass, and got a message thanking me for buying the dark below. I can also see the mission/quest from Eris (I'm not lvl 20 yet) but I don't have anything from house of wolves, I know I have it because I can't purchase it. Do I need to be level 20 to access it? Thanks.
-
Hi bungie, Someone else purchased the expansion pass on my xbox 360 and he said I would get all the same stuff too so I went onto destiny And all I had was the expansion packs and so I went to the Special orders vendor and There was no Ghost or Sparrow, Please help.
-
1 ReplyBought my PS4 in USA bought both expansions from playstationstore while connected in Sweden where i live and I basicly got the same problem as everyone else, no acces to the expansion material what so ever. Tried everything on the forums plenty of times.. What to do bungie?
-
3 RepliesHi, i bought the expansion pass on PS4 and when i did it it didn't download it just said purchased. i launched destiny and i couldn't launch any of the dlc content it said expansion required. and i didn't get a sparrow. i restored the licenses and that didn't work. i tried to re-install the dlc but it wouldn't let me it just said purchased. Please Help me Bungie.
-
1 ReplyJust bought house of wolves and can't play it wth!!! Have powered down and unplugged for 5 mins re downloaded the expand hi and still can't start house of wolves!!! Didn't pay 20 bucks for nothing!!! Plz help
-
6 RepliesMy ps4 wont access the expansion pack. It jus says purchased on ps store..and only plays the little movie when trying to load game..its really frustrating.
-
Is this the answer
-
Hey are the expansion packs for destiny only linked to one account on xbox 360
-
2 Repliesi dont know if this whole thing is dead or not. But i bought the house of wolves DLC on the one, is that the reason i cant access it on the 360?
-
-
6 RepliesHi, i bought the expansion pass on PS4 and when i did it it didn't download it just said purchased. i launched destiny and i couldn't launch any of the dlc content it said expansion required. and i didn't get a sparrow. i restored the licenses and that didn't work. i tried to re-install the dlc but it wouldn't let me it just said purchased. Please Help me Bungie.
-
1 Reply[quote]We have received reports from players that are unable to access the Expansion content. We have provided some FAQ below, and will add more as needed. [b]I still receive an Expansion Required message, but I already own the Expansion content:[/b] Please ensure that the Expansion content is fully downloaded, as sometimes downloads are stuck in a queue and do not install automatically. We suggest that you restore your licenses to ensure that everything has downloaded properly. Please follow the link for more information on how to restore licenses on your console. http://www.bungie.net/en/Help/Article/12181 If that does not resolve your issue, please restart your console and relaunch Destiny. [b]I purchased the Expansion from a retailer and when I entered the code it didn’t unlock the Expansion content:[/b] Some retailers will credit your XBL or PSN account with a dollar value rather than unlocking the Expansion content. Please check your PSN or XBL store and verify that you have either a) received the Expansion or b) received a credit to purchase the Expansion. If you have verified that you have received credit in the amount of the Expansion, simply purchase the Expansion and begin your download. [b][UPDATES][/b] [b]We have an update for PSN players who cannot get their DLC content to launch: http://www.bungie.net/en/Help/Article/12459 [/b] We are aware of Xbox 360 users being unable to successfully download the Expansion and are currently investigating.[/quote] Hi I was playing the trials of Osiris. I reset the ps4 and now I don't own the expansions anymore. It caused me and a friend flawless runs. Please fix this.
-
2 RepliesI bought the expansion pass and I can't get any of the items like the tumbler sparrow or the ghost she'll or the ship
-
I don't believe I will be buying games with the bungie name anymore... As if buying destiny at the store wasn't enough now in order to play it at all I have to buy your dlc content? This is quite ridiculous!
-
Just completed lv 35 PoE and didn't receive a shader. I recorded this for your records. Please give me the shader, thank you!
