Here's your problem, you don't get raid gear from chests, you get it from check points and your a level 27 and obviously not doing the raid on hard. I suggest if you want raid gear spend the time to max your armor and weapons it shouldn't take long I went from lvl 1 to lvl 29 in a weekend or 20 hours, didn't even bother with normal raid because the drops are shit, that's why you see people with 50+ raids and only 1 or no raid armor. First hard raid I did I got the helm and the chest. Good luck Vog normal is a super waste of time you got an entire week to do it and most raid parties can Make it up to atheon so even if that happened you can still get 3/4 drops from the raid. By the way you have to level up to 29 to do hard raid or no one will play with you. And try to find a raid group with at least 2 lvl 30s.