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originally posted in: 120 Hour Centipede Account Lockout
9/30/2014 10:11:43 PM
6
Hi Goon, I don't have answers to all of your questions above, but I still wanted to share what I could. First, we have updated our help page for CENTIPEDE here: http://www.bungie.net/7_Error-Code-CENTIPEDE/en/Help/Article/11875 Next, this CENTIPEDE error can appear under different situations. While we don't have an ETA, we are planning to split this into two separate error codes to cut down on any confusion. The fix mentioned will be addressing those who are seeing CENTIPEDE when attempting to access their characters. Finally, while I'm not able to get into the specifics for these or other fixes, the work being done is consuming the time of many people here in the studio. I'm sorry about this trouble you are having Goon. We are working hard to get this solved for everyone.
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  • I Can't play also centipede!!! Ps4.... ! Pleas let me play..

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  • I'm still locked out GamerTag: Bright_22 Console: Playstation 4

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  • Edited by Renegadefalls: 10/1/2014 5:47:39 PM
    I have a few questions. So I just read this: [quote]UPDATE [9/30 3:30PM] In our process of preparing this fix, we discovered an [b]issue[/b] that will require additional time to resolve. To ensure a complete fix, we are estimating the fix to be available by the beginning of next week at earliest. We will continue to update here and on our main CENTIPEDE help page.[/quote] So 1st question what is the issue? Why is it we have to wait untill next week? Some of us have waited six days, and fair enough it must be a pretty big problem to take this long, but you cant just say, oh by tomorrow it will be fine and then change your mind two hours later and add on another, what, 4 days without an explination. My next problem is that out of 4 questions posed in the op, you answered 1. [quote]3.) What are your next steps to fix the issue since www.bungie.net/en/Forum/Post/70653476 didn't help most users?[/quote] I dont want to sound rude but you guys being cryptic with your messages is whats getting people so rilled up. Just tell us what the problem is. You told us what you're doing, which is appreciated (though I think i have already read this elswhere), but you wont tell us why you are doing it. Why cant you get into specifics? What caused the original problem? Even if you just gave a short paragraph on the basics of what happened I would be satisfied. Finaly, what is it that we are going to get in return for a problem that you have caused? If this problem is to be resolved at the [b]earliest[/b] by next week what are we going to get by way of compensation? Free season passes to those who dont already have them would surely be appreiciated. For those who already have it, such as myself, a refund would be welcome. How can a buisness that is as "reputable" as yours have such a bad system to deal with things like this? I hope for a prompt reply but expect to get one [i]sometime[/i] [b]early next week.[/b]

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  • Good update, thank you. After this issue is resolved I hope to see you all in the crucible.

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  • Sounds thrilling to get shoot at them aha.

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  • Edited by Goon411: 9/30/2014 11:59:15 PM
    Man.. having to wait another week I'm not sure even that would be enough.

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