DeeJ, I'm sorry, but the only thing that will convince me that all this is untrue is you and your higher ups answering some kind of questionaire. What this man did was horrible for your company, as he sparked some more anger in the community and is shooting for "improvement" in Destiny. This area he is shooting for might not be what your company wants, I understand that. What he spoke though, and why people will not believe you, is what the people wanted to hear. Unless you tell us more of what we want to hear, then I don't think your comments will be nearly as accepted.