Hey, Bungie Community.
Day One of Destiny is behind us. We’re still hard at work to make sure all of you have a great experience.
Thanks in part to chatter on our forums, we’re aware of some networking issues being experienced on college and university campuses. Our team is engaged in diagnosing the cause, but you might also be able to help.
Members of the Bungie team will be contacting some of you directly to troubleshoot. Keep an eye on your Bungie.net inbox to see if you’ve been drafted as a test subject. If you don’t hear from us, we still love you and we’re still working to get you into orbit.
Please continue to report any issues you experience on this forum.
Watch this space for updates.
UPDATE 1.0: We’re making progress toward a solution to the university network issue. A potential cause are security devices that don’t recognize Destiny network traffic. We’re in touch with the manufacturers of these devices to create an update that we hope will enable you to play.
Stay tuned as work on this continues. In the meantime, it might be a good idea to learn the contact information for your network administrator. Stand by!
UPDATE 2.0: We have isolated the issue and are working with security device manufacturers to release a fix this coming Monday, September 15th. Affected universities will need to apply the patch from the security device vendor to fix the problem. Once the patch is released, we’ll add details to this thread that you can forward to your network administrators. Stand by, be brave, and have a nice weekend.
[b]UPDATE 3.0: We have determined the cause at the root of most of the issues being encountered on university campuses. We have been in touch with network admins at most of the universities listed on this forum (thanks again for helping us help you). In summary, there are network security devices that have been incorrectly identifying Destiny traffic as a bit-torrent. We have also reached out the manufacturers of the security devices in question. They've been awesome, and have released an update that will allow you to play on a network protected by their hardware. That update will need to be applied by your local network administrators, assuming they have not done this already.[/b]
If you would like to put us in touch with the people in charge of your network, tell them to email us at universitynetworks@bungie.com, or provide us with their contact information. Do not post it here!
We'll be working to solve every issue that blocks a Guardian from the Tower. Keep posting on this forum.
English
#Help
-
Black Hills State University, Spearfish, SD. Been ready to play since midnight launch.
-
Things are looking up but any help at Kansas State University would be great! I know at least 20 people here that are trying to play and anxiously waiting for an update. We have been in close contact with our IT group and a friend of mine is taking in his PS4 to them so they can see what exactly is being blocked. Any help would be appreciated!
-
Are you referring to the 1500 people on my thread: Centipede University Connection Issues? Any info you need... it's there!
-
...just make sure you remember that it's not just the universities having problems, right? I still get Baboon and Centipede constantly at home. Good luck! It's been 40 hours since launch, looking forward to playing successfully when I get home today, right??
-
University of California, Santa Barbara is having problems too!
-
I'm getting error code: centipede as well... I'm not on a university network. I'm at home. Pls hlp.
-
Temple university having problems! Thank you for caring about us
-
I'm a student at the University of Kentucky. Our WiFi in the residence halls is provided by Time Warner Cable but campus IT helps service it as well. I'm hitting the Centipede error repeatedly and would like some clarity on the matter. If anyone can reach out to me, that would be awesome--thanks!
-
I'm from University of Central Missouri and i haven't even been able to get to the character creation screen. I have been stuck at the title screen and when i press A to play, it can't connect to the destiny character servers.
-
Sothern arkansas University I will help to the best of my ability. Our campus is having issues as well thank you.
-
Hey DeeJ I know you get a lot of replies, but I represent a small population at Ohio Northern University and I wouldn't want to be left out of anything that could benefit my friends here. Feel free to use me as needed. Thanks, Gunterschlag
-
Edited by tmatses: 9/10/2014 7:24:21 PMOhio Wesleyan University. I would love to help immediately. Many students dying to play this game
-
Thanks because my college isn't gong to open the ports and I got the Digital Guardian Edition and I am here almost nine months of the year.
-
University of Alabama Huntsville is still having issues. i will gladly supply any info you guys need to work through this
-
Kennesaw State University reporting in, will be glad to help with any tests!
-
Still having problems at Letourneau University =/
-
UConn here, eager to play!
-
University of Dayton reporting in. Centipede error since release; I've never even picked a character.
-
State University of New York at Plattsburgh is getting Centipede since midnight on the 8th no luck at all.
-
university of aberdeen here have gotten past the first mission to then get 'bee' or 'baboon' then to be logged out and then i get centipede every time i try to log in again
-
Edited by canadiansqrlz91: 9/10/2014 7:27:07 PMHope they find a fix soon. i feel better now that they finally answered. Help SUNY plattsburgh
-
University of Central Missouri here with error code Chicken.
-
I'm at Kansas State University and I haven't played yet only gotten Centipede error. There was one time where it told me the Destiny servers were completely shut down with no error code.
-
It's here at Delaware State University. I actually got the chance to play for a good 45 minutes earlier today but ended up losing connection because of the centipede error.
-
Thank you for responding. Just knowing you are working on the issue makes me feel a lot better. Good luck.
-
what about people that are still suffering from centipede even though we have a home connection not a university? i have had a centipede error since the BETA. and it only happens when im in the tower or in the crucible. everything else works pretty fine. and it ypically can stay in the tower long enough to do what i need to do.