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Edited by DeeJ: 9/16/2014 2:53:14 AM
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DeeJ

The Centipede and Your University.

Hey, Bungie Community. Day One of Destiny is behind us. We’re still hard at work to make sure all of you have a great experience. Thanks in part to chatter on our forums, we’re aware of some networking issues being experienced on college and university campuses. Our team is engaged in diagnosing the cause, but you might also be able to help. Members of the Bungie team will be contacting some of you directly to troubleshoot. Keep an eye on your Bungie.net inbox to see if you’ve been drafted as a test subject. If you don’t hear from us, we still love you and we’re still working to get you into orbit. Please continue to report any issues you experience on this forum. Watch this space for updates. UPDATE 1.0: We’re making progress toward a solution to the university network issue. A potential cause are security devices that don’t recognize Destiny network traffic. We’re in touch with the manufacturers of these devices to create an update that we hope will enable you to play. Stay tuned as work on this continues. In the meantime, it might be a good idea to learn the contact information for your network administrator. Stand by! UPDATE 2.0: We have isolated the issue and are working with security device manufacturers to release a fix this coming Monday, September 15th. Affected universities will need to apply the patch from the security device vendor to fix the problem. Once the patch is released, we’ll add details to this thread that you can forward to your network administrators. Stand by, be brave, and have a nice weekend. [b]UPDATE 3.0: We have determined the cause at the root of most of the issues being encountered on university campuses. We have been in touch with network admins at most of the universities listed on this forum (thanks again for helping us help you). In summary, there are network security devices that have been incorrectly identifying Destiny traffic as a bit-torrent. We have also reached out the manufacturers of the security devices in question. They've been awesome, and have released an update that will allow you to play on a network protected by their hardware. That update will need to be applied by your local network administrators, assuming they have not done this already.[/b] If you would like to put us in touch with the people in charge of your network, tell them to email us at universitynetworks@bungie.com, or provide us with their contact information. Do not post it here! We'll be working to solve every issue that blocks a Guardian from the Tower. Keep posting on this forum.
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  • Glad to see a fix is likely soon. Been anxiously waiting to play this for that last few days, and wish I could have from day one when everything was new to everyone!

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  • Edited by razor9090: 9/12/2014 1:12:50 AM
    Hi there Bungie, I am a home user and my network provider is Virgin Media and I keep getting the error "canary" come up and because of this it freezes, then puts me back to the main menu within 10 mins of playing destiny on the Xbox One,Please come up with a fix that includes home users aswell and not for just University Campasus/Colleges.Finally like many will say please keep us posted in what's going on and how soon this is likely to resolved as people want what they paid for. Thanks.

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  • Edited by FuryGlacious: 9/12/2014 1:38:44 AM
    I also trying to play at home on a PS3 but I get kicked out of the game pretty often. I've tried a direct connection to the internet and boom the error. If you could please provide us with some help soon it would be of great help. I deserve to play the game if i payed for it. Code errors elk, baboon, centipede

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  • please tell me youre also looking at other network errors such as the "canary" one i keep getting, have tried absolutely every troubleshoot or fix i can and none successful, e.g cold reboot, hard reboot, static IP, port forwarding the list goes on, shouldnt need to do anything with my router as every other game iv never had an issue with my net is working perfectly fine

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  • so what about the people who are and have been having the centipede error who arent at uni/college im at home and im lucky if i get to play more than 15 minutes without getting a disconnection and no its not my connection etc that you keep using as an excuse sort this error and all the rest out for good or give everyone a refund for putting out a faulty and unplayable game!!

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  • What about the bee error?

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    • I cannot connect to Destiny's servers at all on my University network. I get the chicken error repeatedly, and this is from the login screen.

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    • I cant play a full game of anything as of a few hours ago, i cannot connect to the bungie servers what do i do

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    • I get the centipede issue too....but I am able to play perfectly fine....but I know you guys can fix this for the others :D

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    • Edited by Iffenhaus: 9/12/2014 1:27:07 AM
      Having the same problem at home in Trinidad,this is not just a Univerity problem,was playing whole morning and now tonight i can't even connect,conneting to destinys server keeps coming up then the error codes,not one but many

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    • im a home user and i also get errors umong them most is baboon and my nat is fine man.

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    • I'm at mercy college and I can't play

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      I was doing fine in the game no issues till tonight now I am get the centipede error message and I'm playing the game in my own home. For the price you guy charge for this game I really hope you can figure this out I am playing on and xbox 360.

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    • At first I was getting the baboon error message and now I'm getting the centipede error message and I'm playing the game in my own home.

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    • This really sucks i spent 90bucks on this game thinking it was gonna be awsome and not a waste of money. Plus why is the university problem only getting feed back? WTF?

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    • Hello, I made an account just for this thread. I, like many people here, live in Copper Beech in Mount Pleasant, MI. I went and bought this game at the midnight release and can not even get passed the title menu. I would love to be kept up to date with what's happening and how I/we can help! Thanks!

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    • I graduated college ages ago... I'm on a home network and I get the centipede error!!! I really want to play! Someone please answer me what exactly is going on, if this doesn't get resolved I'm returning the game and just continue with Diablo III... I live in Fort Lauderdale, Florida

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      • University at Buffalo here. I can only play for 5 minutes at a time until I get bee, centipede, or various others. It's a school of 20k+ there's hard chance they'll change their settings. I'm playing on an Xbox One with a wired connection. Every other game works online but Destiny. Slowly loosing faith in a developer I've loved for years.

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        • Started a new topic: 24 hours and destiny is down

        • Edited by TRiNi: 9/12/2014 1:05:54 AM
          I can only connect and play really early in the morning, i'm not in a university i'm in my house. I have to use my phone's internet to play during the day. I get the error code: Centipede OR Bee

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        • I'm getting centipede and baboon error codes. I'm on a home network, my NAT is open and my connection is stable. This worked fine yesterday morning but this morning, error after error. I got the same in the BETA!!! Surely you guys have a fix. Also I'm in Australia.

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        • Hi there! I attend school at Augustana college in Sioux Falls SD. I am running into the centipede error. If you need another test subject id be more than appreciative to get some help! Thanks for all your work you are doing bungie and helping make us college students able to play!

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        • Loyal Guardian here at the College of William & Mary, would be more than happy to test for you guys if you ever need subjects. Wanna do all I can to make sure my fellow guardians join the fight!

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        • Edited by OriginalPolo: 9/12/2014 12:37:52 AM
          Clearly this is a sign for a PLAYABLE OFFLINE update being recommended........ Yes the experience would not be the same, yet at least then we could play the story instead of having basically a paperweight. I'm on a PS4, home network, centipede error.

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          • hey dont forget about suny cobleskill!!!!!!!!!!!!

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          • I'd totally love to test if it works here at SUNY Plattsburgh Inbox me Bungie and keep up the good work

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