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Edited by Sancho:
7/24/2014 11:00:44 PM
458
Persistent centipede errors on sign on after being able to play without issue
[b]Update: If you have been blocked by recurring Centipede errors after having been able to play successfully (#3 below), we are applying a fix that will resolve the issue. Unfortunately, the solution will reset your characters. This is expected to happen over the next few hours. [/b]
WORKAROUND: To ensure that you no longer hit this issue, do not delete characters after using the vault in the tower.
Original Post:
We've been investigating the reports of centipede errors that have been popping up on the forums. There are a few ways you can hit centipede errors.
1. I have never connected and get centipede when I try to sign on
2. I randomly get centipede when I play
[b][u]3. I was able to play just fine, and all of a sudden I get centipede errors all the time and can't sign in[/u].[/b]
1 and 2 appear to be networking issues. This thread is concerned with [b]#3[/b].
#3 is an issue that we're tracking internally that I want to get more info about. Based on user reports and assistance, we identified a timing issue having to do with swapping quickly items between characters using the tower vault. We applied a fix and did some fixup of a number of affected users. However, not all affected users could be fixed up. So we're continuing to investigate solutions. We suspect there may be more ways to hit this error, and we need your help to find them.
If you were at some point able to play [b]after the maintenance period[/b], but then were blocked from signing on due to centipede errors, please reply to this post with the following:
1. Gamertag / Online ID of all affected profiles (send this to me in a PM if you're not comfortable posting this information publicly)
2. What was the last time you were able to properly sign in and play (date, time and time zone)
3. What was the last time you tried to sign in and got centipedes (date, time and time zone)
4. Had you used the account vault at all between being able to play and seeing persistent centipedes?
5. Have you deleted any characters between being able to play and seeing persistent centipedes?
6. if you had not done 4 or 5, please give as detailed an account of your play between when you last played, and when you started seeing centipede errors.
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1: LegionMeteor 2: 7/25/14 at 2:00AM Pacific 3: 7/25/14 at 11:00PM Pacific 4: Yes. 5: Yes. Please help!
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GT: FaKe Carp 1 last sign in: 7/25/14 at 4:00pm attempted sign in: 7/25/14 at 6:30pm no no i had to redownload the game and after that the errors started popping up. (it allowed me to play the game before the download was done my system then shut down and i had to redownload it).
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NOBLE HAWK 117 9:30pm 23/7/14 8:30pm 25/7/14 No No
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Xbox One Gamertag : Kainhatake91 Last played on July 25th 3am Tried to play again on July 25th 9pm EST Yes I put items in the vault. Yes I deleted those accounts afterwards.
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9 Repliesis bungie still applying the fix? i am still unable to login since this morning. my issue happened after this post was up. i simply wish to be able to get on by tomorrows event.
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5 RepliesMore than a day later and this fix that "...is expected to happen over the next few hours. " has not happened yet. At least give us an update..
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[quote][b]Update: If you have been blocked by recurring Centipede errors after having been able to play successfully (#3 below), we are applying a fix that will resolve the issue. Unfortunately, the solution will reset your characters. This is expected to happen over the next few hours. [/b] WORKAROUND: To ensure that you no longer hit this issue, do not delete characters after using the vault in the tower. Original Post: We've been investigating the reports of centipede errors that have been popping up on the forums. There are a few ways you can hit centipede errors. 1. I have never connected and get centipede when I try to sign on 2. I randomly get centipede when I play [b][u]3. I was able to play just fine, and all of a sudden I get centipede errors all the time and can't sign in[/u].[/b] 1 and 2 appear to be networking issues. This thread is concerned with [b]#3[/b]. #3 is an issue that we're tracking internally that I want to get more info about. Based on user reports and assistance, we identified a timing issue having to do with swapping quickly items between characters using the tower vault. We applied a fix and did some fixup of a number of affected users. However, not all affected users could be fixed up. So we're continuing to investigate solutions. We suspect there may be more ways to hit this error, and we need your help to find them. If you were at some point able to play [b]after the maintenance period[/b], but then were blocked from signing on due to centipede errors, please reply to this post with the following: 1. Gamertag / Online ID of all affected profiles (send this to me in a PM if you're not comfortable posting this information publicly) 2. What was the last time you were able to properly sign in and play (date, time and time zone) 3. What was the last time you tried to sign in and got centipedes (date, time and time zone) 4. Had you used the account vault at all between being able to play and seeing persistent centipedes? 5. Have you deleted any characters between being able to play and seeing persistent centipedes? 6. if you had not done 4 or 5, please give as detailed an account of your play between when you last played, and when you started seeing centipede errors.[/quote] Xbox One Gamertag : Murduhrah Last played on July 25th 8AM. Tried to play again on July 25th 8PM. Yes I put items in the vault. Yes I deleted those accounts afterwards.
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Edited by Aceofblades77: 7/26/2014 3:14:31 AMUpdate: I'm seeing some folks who aren't able to log into a specific character. Want to let you know that I can't log into the beta AT ALL, with any character. My main was a level 8 hunter, the character who was deleted was a Warlock level 5. I do indeed hope that this can be fixed before the special event, or that I can otherwise obtain the item, bc I've been playing the hell out of this beta :''''( Yes, I am affected by this issue. Irritating indeed, I had no idea that using the vault for it's intended purpose would apparently game break my beta : /. Anyways, here is the requested info 1. Gamertag / Online ID of all affected profiles (send this to me in a PM if you're not comfortable posting this information publicly) Aceofblades77 2. What was the last time you were able to properly sign in and play (date, time and time zone) This morning, roughly 3:00AM PST 7/25/2014 3. What was the last time you tried to sign in and got centipedes (date, time and time zone) 5:00PM PST 7/25/2014 4. Had you used the account vault at all between being able to play and seeing persistent centipedes? Not in between, but yes I had used the vault before I deleted a Warlock character. Had traded items between the warlock and my main. 5. Have you deleted any characters between being able to play and seeing persistent centipedes? Yes, I had deleted characters. Not sure if I had used the vault in between, I don't believe so. 6. if you had not done 4 or 5, please give as detailed an account of your play between when you last played, and when you started seeing centipede errors. Started seeing errors attempting to log in after work, roughly 5:00PM PST 7/25 after downtime of about 14-15 hours. Please fix, hopefully salvage my badass hunter!!
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1. GT: stevedix (Xbox 360) 2. July 25th about 7:45 PM Mountain Time 3. July 25th about 8:00 PM 4. I looked at the vault but did nothing else. I only opened it up by accident really and didn't put anything in at all. 5. No I am playing as a level_3 on the second mission on earth and every time I enter and start the mission I get kicked due to the centipede error. This happens if I select any of the 3 missions available on Earth.
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I got canary error codes but I have a feeling it's the same thing, it won't let me play due to "connection" issues but I can play other games just fine. I didn't swap any items with anyone or delete a character though. I just quit playing one night then this morning it would no longer let me play. 1. PattyDaDestroyr 2. July 25, 2:00 AM EST 3. July 25, 10:40 PM EST 4. I just put some items in the vault, I only have one character so I did not switch them out. 5. No, I got a canary error code that says I can't play due to connection errors. (Sorry if I'm wasting your time because it's not a centipede) 6. I played off and on for a total of 6-8 hours maybe on the 24th lasting to the 25th.
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Well, not only have I missed out on the iron banner event, but I'm probably going to miss out on that special reward for tomorrow, I hope you guys apply the fix in time for it.
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Edited by Lady Kerplunk: 7/26/2014 1:40:35 AM1. Gamertag / Online ID of all affected profiles (send this to me in a PM if you're not comfortable posting this information publicly) [b]BEYOND87[/b] (XBOX One profile) (note that it's my husband's account that's not working) 2. What was the last time you were able to properly sign in and play (date, time and time zone) [b]July 24th, 2014, 9:30 PM Mountain Time [/b] 3. What was the last time you tried to sign in and got centipedes (date, time and time zone) [b]July 25th, 2014 7:00 PM Mountain Time [/b] 4. Had you used the account vault at all between being able to play and seeing persistent centipedes? [b]Yes, to put an item from his Warlock (2nd character) to the vault (first character, Hunter, unable to be played). My husband also switched a gun from his original Hunter (that he deleted before the error) and put it on his second, which is the character we received the centipede errors on.[/b] 5. Have you deleted any characters between being able to play and seeing persistent centipedes? [b]No, not since the "centipede" error. One new character has been made after the error code showed up.[/b] 6. if you had not done 4 or 5, please give as detailed an account of your play between when you last played, and when you started seeing centipede errors. [b]Besides what was stated above, I (Lady Kerplunk) signed onto the beta and created a character at about 5:00 PM Mountain Time. At 6:00 PM, I signed off, and at 7:00 PM my husband tried signing on. That's when we received the "centipede" error code and couldn't access his original character, which is why he made a second, the Warlock.[/b]
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Update: If you have been blocked by recurring Centipede errors after having been able to play successfully (#3 below), we are applying a fix that will resolve the issue. Unfortunately, the solution will reset your characters. This is expected to happen over the next few hours. WORKAROUND: To ensure that you no longer hit this issue, do not delete characters after using the vault in the tower. Original Post: We've been investigating the reports of centipede errors that have been popping up on the forums. There are a few ways you can hit centipede errors. 1. I have never connected and get centipede when I try to sign on 2. I randomly get centipede when I play 3. I was able to play just fine, and all of a sudden I get centipede errors all the time and can't sign in. 1 and 2 appear to be networking issues. This thread is concerned with #3. #3 is an issue that we're tracking internally that I want to get more info about. Based on user reports and assistance, we identified a timing issue having to do with swapping quickly items between characters using the tower vault. We applied a fix and did some fixup of a number of affected users. However, not all affected users could be fixed up. So we're continuing to investigate solutions. We suspect there may be more ways to hit this error, and we need your help to find them. If you were at some point able to play after the maintenance period, but then were blocked from signing on due to centipede errors, please reply to this post with the following: 1. ReApErOfElEmEnT 2. I couldnt tell you was probably the day after the beta i started playing and then either the 19th or 20th, some time at night between 5-10pm eastern time 3. 7/25/14 630pm eastern time 4. Honestly I'm not even sure what the account vault is, I'm only level 3. 5. Only have 1 level 3 character never deleted him. Haven't been able to play because of centipede, bee, and caterpillar errors. 6. I am level 3 and i was doing missions and i finished the mission to go back and turn in the quests for my items, I went to go turn them in and it started from there and can never stay logged in longer than to accept my reward.
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Note that this is based on shoddy memory so dates/times might be off significantly. [i]1. Gamertag / Online ID of all affected profiles [/i] chronomeister - PSN [i]2. What was the last time you were able to properly sign in and play (date, time and time zone)[/i] Thursday 24th around 15:00 CEST(6:00AM PDT) it was a pretty long session. [i]3. What was the last time you tried to sign in and got centipedes (date, time and time zone)[/i] All day today, friday 25th, still at this moment 2:34AM CEST (5:34PDT) [i]4. Had you used the account vault at all between being able to play and seeing persistent centipedes?[/i] yes, transfered items between characters [i]5. Have you deleted any characters between being able to play and seeing persistent centipedes?[/i] yes, deleted a character after transfering items away from it. (I also deleted one earlier(sunday/monday?) without getting the centipedes.) [i]6. if you had not done 4 or 5, please give as detailed an account of your play between when you last played, and when you started seeing centipede errors.[/i] After doing the former I was still able to play for several hours, though I'm not sure if I logged out during that time. Based on my account I'd blame the vault, good luck, and I hope you can squash those bugs fast.
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1. Gamertag / Online ID of all affected profiles (send this to me in a PM if you're not comfortable posting this information publicly) Mrs Algetic 2. What was the last time you were able to properly sign in and play (date, time and time zone)7/24/2014 3am eastern 3. What was the last time you tried to sign in and got centipedes (date, time and time zone)7/25/014 8pm eastern. 4. Had you used the account vault at all between being able to play and seeing persistent centipedes? Yes. 5. Have you deleted any characters between being able to play and seeing persistent centipedes?Yes 6. if you had not done 4 or 5, please give as detailed an account of your play between when you last played, and when you started seeing centipede errors.
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I'm still receiving centipede errors on my account (TOt1s19) and I would greatly appreciate a fix. I don't mind if my characters get wiped but I will be angry if I can't get the reward.
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1. Xbox one: BigMikeDay 2. i can sign in most times, however i can only play if invited by friends/fireteam.. or if i select matchmaking with the level 6 "the devil's lair" anything else gives me centerpede 3. 25/07/14 - 10:40pm Est (australia) 4. i never actually got to because it would centerpede before i got to the tower, or i was with friends (see number 2.) 5. no, i even created another hoping it would work...didn't
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1. LetsGetThrashed 2. 7/24/14 9PM EST 3. 7:55PM EST 7/25 4. Accessed it once without actually using anything in the vault. 5. No. 6. Not sure if 4 really excludes me but I spent a solid 6-8 hours playing the level 4 cosmodrome exploration level. Also spent a good amount of time in the Crucible playing the matchmaking system, My room mate and I downloaded these on the same day and have been playing problem free until today around 3PM EST. We are on the same wireless set up and he has yet to have an issue. Would love to get back in there for tomorrows big gathering. Delete what you have to but please help!
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1. Kesol13-PSN 2. 7/25/2014, 8am, EST 3. 7/25/2014, 7:42pm, EST 4. Yes. I wasn't aware we weren't supposed to use it, nor had I see anything about this issue until now. 5. Yes, one. I hope this gets taken care of. I'm greatly enjoying the beta and, although it irks me a little to have things reset, it is just a beta test, and this is exactly the kind of things we're supposed to find, right? Here's hoping to rejoin the crusade shortly!
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Still getting the Constant Centipede error. 1.Deathwolf214, Xbox 360 2. 7/24/14 @ around 4:00 Pm 3. 7/25/14 @ 6:43 Pm Central Tx. 4. Yes 5. Yes Please Delete any characters if needed, I really emjoy playing the beta and will still like to. Please Resolve quickly? Thank you.
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24 hours after my initial post (still intact below) I remain unable to play. I will provide additional information, if my problem is more complex than the others. I transferred junker items onto my character using the vault, moved his goodies into the vault, then deleted him. I then made a new character, got him to the tower, and quit to dashboard (on the 360). When next I tried to play, I hit start, it said I signed in, verified content, all that good stuff, and while the loading animation kept going, the screen faded black, and after perhaps 10 seconds of the black screen and loading symbol, centipede. This is consistent. I have resigned myself to not playing again during the beta. I want to thank you for the two days I had. I played all the missions, got a lvl 8, explored some, and played three games in the crucible with my best friend. What you have here is absolutely beautiful, and I thank you for allowing me this early glimpse of it. I gleefully await September, so long as this little issue is resolved by then, which I am fairly certain it will be. Keep working your magic, and best of luck.
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1. Super Mario X13 2. More than 15 hours ago 3. About 10 mins ago 4. Yes.. unaware of this issue 5. Yes.. still unaware of the issue Could you just reset mine so i can ger back into beta, would hate to not only miss out on the rest of beta but also miss out on the periment item considering ive already paid for the game on a techinal issue i was unaware of..
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Fearnofish17 just received Catapillar error after being in free room approximately minutes? I'm guessing this is similar to the centipede error I get trying to go to the tower? 6:45 pm Eastern
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Cruazyk Around 10:00pm PDT on July 24 and played until about 12:23am July 25 July 25 at 3:00pm Yes, I was switching out gear in the vault for my other character Yes, after putting the desired gear in the vault I deleted my previous character
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Edited by chaser1379: 7/25/2014 10:30:51 PMBlocked at sign in HG VirulentFang July 25th @ 3:27pm PDT It started as I was on my way to the Iron Banner zone I did use the vault at around 12:00 pm PDT to store a hand cannon I earned
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Edited by AlmostRobinhood: 7/25/2014 11:03:12 PM1. GT: AlmostRobinhood (Xbox 360) 2. July 24th about 10:00 AM Eastern Time 3. July 25th about 5:00 PM 4. I was using the vault in order to switch out gear from one character to another. 5. Yes, I had deleted one of my characters, and now I am consistently seeing centipedes.
