{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Edited by sagitarius:
7/17/2014 9:38:41 AM
5
Possible problem for Companion App on HTC One models
There is an issue on HTC One models (verified on HTC One X and HTC One SV) where sign-in isn't possible for the Mobile App.
Attached picture shows the problem through screens.
Instead of the sign-in, the akward 404 screen pops.
It has been tested on 2 in depended devices in two countries. Both devices are 100% updated to latest firmware.
Other Android devices does not have the same problem (I successfully signed-in on my Android tablet, for instance).
Thank you in advance for looking into this issue.
English
#Help
-
Edited by Spawn: 7/29/2014 11:11:23 PMThank you for reporting this, I will pass this on to Top Men. If you would, there has been a couple software updates for the mobile app since this post was created. Please make sure you're on the latest software update and try again. Report back!
-
I don't know if it will help but on the ipod 4th gen I had this problem
-
1 ReplyHaving the same problem on my HTC One S. 404 pops up each time when trying to sign in! Hope this can be fixed soon!
-
Hey just thought I'd stop in and say that my companion app had been running completely fine with no issues. I'm on HTC One M8. If that helps.
-
1 ReplyHi sagitarius, I had also reported similar problems on this forum (see included url) and some others had also already answered and indeed "HTC One" as a device seems to be the common denominator. A Bungie employee (SaintD) has requested some more information on my thread and I have taken the liberty to also add a link to this page. Let's hope Bungie can find the root cause of this so we can start following our guardians more closely in the near future right? :)
