JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
6/4/2014 4:54:31 AM
3

Cannot change my ID or Username

Description: When I save the changes made to my ID and username, I am told the name is already taken, no matter what name I put in the field. Repro Steps: 1.) open safari 2.) go to http://www.bungie.net/ 3.) login to account 4.) go to settings 5.) click on "About me" 6.) enter the name I wish to have 7.) press "save" Result: A message pops up saying that the name is already taken, followed by the number 200 in parentheses. Expected Result: That my username and ID will be changed to what I put in the field. Notes: Once, my username and ID DID change, but only for a couple of hours and it changed back. No matter what I type in, the message ALWAYS pops up, even with random characters that don't spell or mean anything. OS: OS X 10.5.8 Browser: Safari Are you running add-ons/plug-ins?: None Dark/Light Theme?: Dark
English
#Help #bnetbugs

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • When attempting to change your unique ID to something, it has to be just that. Unique. The error that is occurring is likely happening because the name you are trying to pick is already taken as a Unique name. Also be aware that there is a restriction on editing your unique name (I believe this is set at 7 days) Display names on the other hand are not unique, and you can set that to whatever you please.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    6 Replies
    • Edited by EZ: 6/4/2014 11:23:32 AM
      0
      Thanks typing up the report, I'll see if I can get a web team member in here for you, if we can't figure it out. Have you tried it on a different browser?

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      4 Replies
      • That's very strange. Try signing out and then back in, see if that helps.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        2 Replies
        You are not allowed to view this content.
        ;
        preload icon
        preload icon
        preload icon