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8/2/2012 8:47:51 PM
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Why does Dave and Busters keep tabs on customer credit cards?

Last week, Estonian hacker Aleksandr Suvorov was sentenced to 7 years in jail for stealing credit card records. Turns out, he stole the credit cards and other information of 81,000 Dave and Buster's customers. What confuses me is why Dave and Busters stores personal details and credit card numbers of its customers. I've often wondered the same about hair cutting places and grocery stores that will ask for your address and phone number. I'm just wondering what useful purpose could a restaurant have for retaining customer info? Customer comes in, they are served food, they pay, and then leave. Storing that customer's personal information doesn't make their next trip any easier, or provide any change in service. The credit charges are approved or denied on the spot each time whether the information was stored the first time or not. Why on Earth does Dave and Busters have to maintain a credit card database? Who does it help? I just don't see the logic in businesses retaining information about customers that is unrelated to the products or services they provide. Can anyone thing of 1 solid reason why a restaurant should horde customer credit card numbers? [Edited on 08.02.2012 12:49 PM PDT]
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  • [quote][b]Posted by:[/b] dragonwith Guy is in prison. Hey why are you in prison and for how long? Super bad ass guy says: i killed someone -.- i have to sit here for 7 years. Super bad ass guy says: why are you here... Guy says: I got 7 years to, But for stealing credit cards. World i don't understand you.[/quote]This. Why the -blam!- do people who do something without any direct harm to anyone deserve nearly the same amount of jailtime for things like manslaughter, -blam!-, and even molestation? They should, at the very least, be held in a special, very low level security prison. Why put credit card thieves with murderers, rapists, and molesters? Ummm... OT: I see no reason they should do that. [Edited on 08.02.2012 1:28 PM PDT]

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  • Bad practice I cannot think of any reason for a restaurant to store customer credit card numbers. Perhaps there was a kind of "membership" or something along those lines that required a reoccurring subscription fee? That is the only thing I can think of off the top of my head. [Edited on 08.02.2012 12:56 PM PDT]

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  • [quote][b]Posted by:[/b] coolmike699 It's for marketing purposes. If companies know more about you, they know how to best tailor their services for you. [/quote] But why keep a credit card number? That doesn't really tell them anything useful. I can't see an upside to it, since having to tell 81,000 customers they handed their financial identity to a hacker isn't going to be effective marketing.

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  • Guy is in prison. Hey why are you in prison and for how long? Super bad ass guy says: i killed someone -.- i have to sit here for 7 years. Super bad ass guy says: why are you here... Guy says: I got 7 years to, But for stealing credit cards. World i don't understand you.

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  • It's for marketing purposes. If companies know more about you, they know how to best tailor their services for you.

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  • First off, 7 years for 81,000 people? He should be getting 81,000 years. And I think they keep it in case you don't have the funds or something... [Edited on 08.02.2012 12:50 PM PDT]

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  • No legit reason. Seems dodgey to me.

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  • [quote][b]Posted by:[/b] Obi Wan Stevobi Can anyone thing of 1 solid reason why a restaurant should horde customer credit card numbers?[/quote] No, I can't [b]thing[/b] of one reason. EDIT:Goddamnit [Edited on 08.02.2012 12:49 PM PDT]

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  • I can't really [i]"thing"[/i] of one reason.

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