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1/7/2026 2:35:28 PM
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Can't redeem Returner's Gift reward.

I have this reward in my returner's gift progress. It is full, and it gives you the "!" as if there is a new gift ready to be redeem. But it doesn't show itself, and I can't redeem it. I tried going into the returner's gift overview when clicking onto the returner's gift progress bar, I tried waiting (I have waited for a couple of days or about so), signing out, quitting and reopening the game, and I did a hard reset on my Xbox Series S to clear the cache off of my xbox, twice, and still I can't get this reward. I also tried going to the postmaster and the special delivery kiosk in game, but nothing. I think I am on the 3rd week of the Returner's Gift rewards, and I can't seem to redeem the last final reward, which I think is the 1k bright dust. Is there anything I can do on my end besides uninstalling and reinstalling the game. The game is over 150GB and I have crappy internet, so it'll take forever just to reinstall, and to check if this works. Just in case the image section of this post doesn't work. I uploaded an image on imgbb of what it looks like on my end. Idk if I am even allowed to show url images on imgbb but this was the easiest way to upload an image and gets its url. URL: https://ibb.co/RTDMDD2y

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  • Hi there, Thanks for reaching out. We're sorry to hear about this strange issue! Just to be certain, could you please ensure you make space in your inventories for all of the following possible rewards, then fully close Destiny 2 and clear your console's cache again before trying to claim the rewards anew? - Glimmer - Enhancement Cores - Engrams (exotic, bright, etc.) - Emblems - Weapons, armor, and other gear items Please keep us updated on the situation.

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