Assuming that the character select screen displays the Bungie name as 'The Dark Scribe#1466'? Checking the account through the API, it does look like the correct Steam is linked to your Bungie profile as the character was recently made and you were doing the intro mission. If so, was cross-save already active before you added the Steam account? there was (or still is?) a bug that could happen where adding an account to an already active cross-save setup wouldn't correctly include it. Unfortunately in cases like that - the fix ultimately is to disable cross-save, wait the 90 days, and then reactivate cross-save so the account is present at the initial activation. This would mean you are only able to use your Xbox characters while on Xbox until that cooldown expires and cross-save is reactivated. One of the BNGHelp accounts will likely see this on Monday when they're back in the offices and can check on their end if the system shows the account as correctly included. If it isn't, Bungie don't forcibly include accounts and its left up to the player to resolve. For now, I wouldn't go messing with the setup until BNGHelp has replied.