Hello there, Thank you for reaching out. We understand you're experiencing what seems like a bug with an expedition. We're sorry to hear of this, as we can imagine the impact this may have had. So we can effectively investigate this, please describe in greater detail what you're experiencing. If you happen to be seeing an error code, then please let us know its name. You can also share a video if helpful to illustrate what's happening. Once we have more information, we will review.